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Announcing Journey Analytics 21.05.1

The Journey Analytics team is excited to share the updated Journey Analytics 21.05.1 Release Notes.

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Webinar: #LevelUp With Infinity Journey Manager

Join us for this fresh experience to embrace the ever-evolving Journey Manager.

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Maestro 21.05.1 Maintenance Release Schedule

We are pleased to announce the Maestro 21.05.1 maintenance release is ready to be deployed to the regional environments on the dates specified in the table below.

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Latest Q&A forum improvements

We have recently made some improvements to the Journey Platform (TJM) Q&A forum. As many of you know, this forum was successfully migrated to the new Journey Platform (TJM) resources website on June 1st 2021. 

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Announcing Journey Analytics 21.05

The Journey Analytics team is excited to share the updated Journey Analytics 21.05 Release Notes and demo video.

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Journey Manager 21.05.1 Maintenance Release

Please be advised that the Journey Manager 21.05.1 Maintenance Release is now available. 

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Journey Manager 20.11.4 Maintenance Release

Please be advised that the Journey Manager 20.11.4 Maintenance Release is now available. 

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COMPLETED - Maestro 21.05 Maintenance Release Schedule

UPDATE

All servers listed below have been successfully upgraded to Maestro 21.05.

Essential Dates

The Maestro Production regions will be upgraded to the 21.05 release at the date and times specified below:

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Composer EOL Update

Composer is officially End Of Life (EOL) on the 30th June 2021.

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Announcing Journey Manager 21.05

We are pleased to announce our latest 21.05 release of Temenos Journey Manager (TJM) is ready for do...
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Maestro Maintenance Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 20.11.2 release at the date a...
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Journey Manager Maintenance Release - February 2021

The February Journey Manager maintenance releases are now generally available.This comprises of gene...
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Strategy for continued Journey Maestro support after AngularJS End-of-Life (EOL)

Product Notification:   Strategy for continued Journey Maestro support after AngularJS End-of-Life (...
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Journey Manager 20.11

Journey Manager 20.11 major release is now generally available!The main focus of Journey Manager 20....
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Journey Maestro 20.11 Release Schedule

Update: 12th January 2021. Maestro AU was successfully upgraded to 20.11. We do require a 15-30 min ...
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Journey Analytics 20.05.2 Release

Journey Analytics 20.05.2  Journey Analytics 20.05.2 is now released to all Production instances and...
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Check Out the New Workspaces FAQ Area

The Knowledge team is pleased to announce the Workspaces Frequently Asked Questions (FAQ) has been u...
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Journey Maestro 20.05.1 Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 20.05.1 release at the times ...
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Announcing Journey Workspaces 20.05

Journey Workspaces 20.05.0 is now generally available. Journey Workspaces 20.05.0 is now generally a...
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Journey Manager release 20.05 libraries update

As we constantly improve and optimize Journey Manager, we also review and update libraries our softw...
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Journey Manager Welcomes Microsoft Azure

As you may know, the latest Journey Manager release - Journey Manager 20.05 - is now available for d...
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SMS or SNS

Does Journey Manager have the capability to send SMS? Journey Manager is a real powerhouse when it c...
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Journey Maestro 20.05 Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 20.05 release at the times sp...
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Announcing Journey Platform Release 20.05

Announcing Journey Platform Release 20.05 Overview The Journey Platform 20.05 release is a major rel...
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Announcing the New Journey Workspaces 19.11 Video

We are pleased to announce the latest video from the Knowledge team: What's New in Journey Workspace...
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Gov.au Updated Service Connection Endpoint

What is the Exchange package impacted? Australian Government Extensions (Gov.au) What is the issue? ...
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Introducing Socure 1.0

New Exchange package released - Socure 1.0 We are excited to release the new Socure 1.0 Exchange pac...
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Updated Workspaces 19.05 Documenation

Updated Documentation The Knowledge team have reviewed and updated the user documentation covering a...
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New Maestro Video

The latest video from the Knowledge Team is titled: What's New in Journey Maestro. This video focus'...
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Documentation Website Restructure

As part of the Knowledge Team's continuous improvement process, we have updated the Documentation we...
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Journey Maestro 19.11 Release Dates

* UPDATE * The Maestro release to the AU environment did not go ahead on Wednesday 8th of January 20...
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Announcing Journey Platform Release v19.11

Announcing Journey Platform Release v19.11 Date: 13th December 2019 (Generally Available). Overview ...
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Journey Manager 19.05.4 Maintenance Release

The Journey Manager 19.05.4 maintenance release is now generally available. This is the November mai...
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Introducing Exchange Framework (TIF) v1.5.0

We are excited to release Exchange Framework (TIF) v1.5.0 with the following key features: A standar...
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Maestro 19.05.5 Maintenance Release

Maestro 19.05.5 The Journey Maestro 19.05.5 maintenance release is now generally available. Essentia...
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New: Collaboration Jobs Documentation

We are pleased to announce that we have recently published the improved collaboration jobs documenta...
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Journey Manager 19.05.3 maintenance release

Journey Manager 19.05.3 The Journey Manager 19.05.3 maintenance release is now generally available. ...
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Part 10 of 10: Look outside banking for inspiration

To design a truly innovative customer experience, you should look outside of banking for inspiration...
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Latest Tech Videos

Two new How-To Tech videos have just been published.  These videos can be found in the How-to Videos...
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Journey Manager 19.05.2

The Journey Manager 19.05.2 maintenance release is now generally available. This is the September ma...
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Journey Maestro 19.05.4

Journey Maestro 19.05.4 The Journey Maestro 19.05.4 maintenance release is now generally available. ...
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Journey Maestro 19.05.3

Journey Maestro 19.05.3 The Journey Maestro 19.05.3 maintenance release is now generally available. ...
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New Workspaces 19.05 Upgrade Video

Introducing the new Workspaces Upgrade video for Workspaces 19.05.  This video reviews some of the k...
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Journey Maestro 19.05.2

Journey Maestro 19.05.2 The Journey Maestro 19.05.2 maintenance release is now generally available. ...
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Announcement: Journey Maestro 19.05.1

Journey Maestro 19.05.1 The Journey Maestro 19.05.1 maintenance release is now generally available. ...
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Announcing: Exchange 19.05.0

Three new TAF packages have been released for v19.05, as well as three major updates and two minor u...
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Announcing Journey Workspaces 19.05

Journey Workspaces 19.05.0 is now generally available. This new Workspaces release utilizes powerful...
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Journey Maestro 19.05.0 Release upgrade Schedule

Overview The Journey Maestro 19.05.0 release is now GA and will be applied to all regional servers a...
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Announcing Journey Analytics 19.05

To reflect the recent brand changes in the Temenos product line, Transact Insights has now been rebr...
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Announcing Journey Manager v19.05

To reflect the recent brand changes in the Temenos product line, Transact Manager has now been re-br...
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Changes to Our Product Names

In December 2018 Temenos announced and completed the acquisition of Avoka. Temenos chose Avoka to fu...
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PII Part 2: Using PII

This is the second part of a two-piece Announcement post on Personally Identifiable Information (PII).  In p...
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PII Part 1: The Black the White and the Gray

In recent years, as we have become more and more dependent on the use of technology in our daily liv...
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Three Things Banks Can Learn From Airbnb

I always encourage the banks we work with to pay attention to the digital experiences of other banks...
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Part 9 of 10: Focus on design simplicity not fancy UX widgets

Completing an application for a Bank Product is something people HAVE to do, not something they WANT...
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Temenos Knowledge Team News May 2019

It’s time for another update from the Knowledge Team! We have been working to update product documen...
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Do you know how well your vendor is performing?

The Exchange team is constantly building new integrations and supporting many different types of thi...
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Understanding Milestones and Segments in Avoka Insights

Being able to dig into an application and understand field level analytics has been a tremendous val...
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I’ll Subscribe To That

A few weeks ago, as my wife and I were reminiscing about early-90’s pop music hits, I suddenly found...
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Part 8 of 10: Design for mobile first, then scale up.

When doing the digital design for your account opening / loan application experience, design for Sma...
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Know News - April 2019

The Avoka Knowledge Team is always adding and updating knowledge content. We have been working to up...
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Part 7 of 10: Sweat the Details Like Headings, Disclosures and Fonts

Don’t just assume consumers will complete whatever you put in front of them – consider the content a...
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Contacting the Exchange Team

Got an Idea ? Please share it !  Log a change request through the Service Desk - Ideas.  Identified ...
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Announcement: TM & SDK Release Update

TM & SDK Release Update There is no TM release this month but we have released an 18.11.3 versio...
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Using Chrome's Multiple People Feature

It's often convenient to have several browser sessions open simultaneously, especially in testing si...
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LinkedIn no longer available in the Avoka Exchange

LinkedIn announced they are making changes to the services they exposed to 3rd parties. The changes ...
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Composer, Flash, and Adobe AIR - How to Install AIR and why you should make the move sooner rather than later

Not long ago, Adobe finally announced the end of life timeline for Adobe Flash. Shortly afterwards, ...
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Part 6 of 10: Categorize fields and ask tough questions last

Categorize fields on an application form into: Know it (Information customers know easily like Date ...
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Temenos Community Forum (TCF): Digital Banking Reloaded

TCF 2019 showcases Temenos Infinity and Temenos T24 Transact, our new cloud-native, cloud-agnostic, ...
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Issue with MitekSDK on a new Chrome version Chrome 72.0.3626.81/96

What is the Exchange package impacted? Mitek Tiden What is the issue? An issue has been discovered w...
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Part 5 of 10: Steer customers to the path of least resistance

You may have features in the customer experience that can make customer acquisition easier for the c...
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Avoka Maestro 18.11.1 Release Upgrade Schedule

Overview The Avoka Maestro 18.11.1 release is a maintenance release comprising of bug fixes only.  T...
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Part 4 of 10: Two paths to purchase for two different products

Design your acquisition experiences around 3 basic patterns: (1) Customers who want a bank; (2) Cust...
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Where to Find Transact 18.11 Documentation

Avoka Transact 18.11: Empowering you to rapidly build customer acquisition journeys - your way. High...
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Upgrading Transact Regularly

Upgrade Annually We encourage our clients to upgrade their Transact Platform at minimum once per yea...
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Video: Source Code Management (SCM)

This video covers the new Maestro SCM Project Branching included as part of the 18.11 release.Throug...
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Video: What’s new in Maestro 18.11

This video talks briefly about what’s new in the Maestro 18.11 release including: Static Content Ext...
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Maestro SCE: 'Turbo Mode'

Transact Manager now includes a new Maestro Form rendering mode, Maestro Static Content Externalizat...
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Transact Manager 18.11: What's New & Key Features

What's New The key driver for TM 18.11 is to add support for the Transact Workspaces spaces developm...
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Part 3 of 10: Nurture Leads

When someone abandons an application for a banking product, it doesn’t always mean they’re not inter...
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Maestro 18.11 introduces new features & bug fixes

The main themes of the Transact Maestro v18.11 release are: Improve integration to source code manag...
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Clear Browser Cache

Overview After updating to a later version of Transact Maestro, it is possible that your browser has...
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Part 2 of 10: Re-iterate the features of the product

At the beginning of the application experience (immediately after the customer has clicked Apply), r...
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Innovation Comes in All Shapes and Sizes

Innovation When’s the last time you came across something you felt was truly innovative? Something t...
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Part 1 of 10: Be careful using “Offer Codes”

Displaying fields to input an Offer Code or Invitation Number on an application can lead customers w...
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10 Tips for a Highly Effective Onboarding Experience at your Bank

After years of research and market experience Avoka has earned its reputation as an industry leader ...
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Product Overview: Avoka Insights

For those that are not familiar with the various Avoka products, Avoka's Transact Insights is a purp...
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Introduction to Avoka Exchange

The Avoka Exchange is a catalog of pre-integrated FinTech applications to extend the power of Avoka ...
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Innovation in a Vacuum

I have the privilege of being Avoka’s “Chief Innovation Officer”. Great title, but what does that re...
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Designing for Simplicity Is Anything But Simple

As a proponent and fan of meaningful experience design, I’m fascinated by the paradox that  designin...
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Postponed: Transact Maestro 18.05.2 Release Roll-out (North American and European Regions)

A new schedule will be released early next week. The Transact Maestro 18.05.2 maintenance release wi...
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Attn Exchange GoogleMaps users: Urgent upgrade required

Google recently announced several policy and billing changes that will impact Google.Maps users (Goo...
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Attn: End-of-Life on some Avoka minor release products

End-of-Life Policy Each minor release of a product will reach its end-of-life (EOL) date 3 years aft...
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