We welcome clients and partners to use the Ideas portal to submit ideas for improvements to Journey Manager, Maestro, Exchange, Analytics, Workspaces or Springboard.

This post provides an overview of how to use the browser History API to hookup the browser’s Back and Forward buttons into your Maestro form’s page navigation model.

DocuSign API calls using legacy username/password authentication will fail worldwide from March 2023

To continue calling DocuSign APIs after this date, you must login to your DocuSign account as an administrator and make changes to enable OAuth in your Integration Apps. You must then grant one-time consent to allow ongoing OAuth authentication for your DocuSign API user. You can continue to use your existing API user once you grant this consent to them.

One of many useful features of Journey Manager is the form prefill, which allows you to pre-populate a form with user data, such as an home address, phone number, or an email address, or any other data required.

The Knowledge team is proud to announce that they have recently launched a new and improved Search Function.  Users now have much better control when searching for a topic which also results in better results.  In addition, Searches now analyse  data across all content within the website (announcements, documentation, API docs, articles, etc).  This results in a much more powerful search function which provides better results.

Every time a form applicant interacts with a form, Journey Manager creates or updates a transaction to track the progress of a form application and therefore provide the best customer journey experience.

This article describes the process of migrating Journey Workspaces v19.11 configuration to v20.05.

Every time a user submits an application form, Temenos Journey Manager (TJM) creates a transaction (also known as a form submission) to track a progress of that form.

The Journey Manager solution has a range of features designed to allow developers to optimize form completion rates including first class support for A/B testing informed by Journey Analytics data about user behaviour.

Once your system is in place, there will come a time when you would like to update forms, or request some mentoring or support on a form design.