This page is a summary of all our Journey Manager learning resources. You can easily find multiple learning experiences to suit your preference, such as individual video tutorials, self-paced structured online learning, instructor-led classroom training courses, and proctored certification exams.
The Journey website offers an extensive collection of written and video presented content. The following table outlines what is available via Documentation and Video per Journey module. Links to the content has been embedded for easy access to the material.
|Journey Manager Overview||Journey Manager||Videos - Overview|
|Journey Maestro for Form Builders (Front End)||Maestro|
|Journey Manager for Platform Developers (Back End)||Manager||Videos - Manager|
|Journey Manager Operations||Manager||---|
If you are looking for a high level introduction to Temenos Journey Manager, without any specific learning structure, look through the Overview section in our Video Library. It can be found under Resources > Videos and contains introductory videos for all products within Journey Manager.
If you are looking for more detailed topics within Journey Manager, look through the general listing of videos. Watch the videos that interest you and expand your Journey Manager knowledge.
The following table outlines the various learning resources available per Journey module.
Learn at your own pace using the Learn section of the website. There are a number of online eLearning courses available that contain topics spread across the whole Journey Manager. There are also exercises throughout the courses, and sandbox environments that allow you to practice your new skills.
Maestro is the Form Development Environment of Journey Manager, purpose-built for the design of financial customer journeys. Maestro facilitates agile team development and fosters collaboration between Business and IT through an end-to-end development workflow.
The following online Maestro courses are available from the Learn section. Click the course name to see the modules covered.
Manager is the heart of Journey Manager. It is a System of Engagement, purpose-built to manage the end user experience for account opening, onboarding and account servicing, and submit a complete application package to the back office systems of record.
The following online Manager courses are available from the Learn section. Click the course name to see the modules covered.
Analytics (formerly known as Insights) is a behavioral analytics system, focused on identifying abandonment hotspots and enabling data-driven decisions for continuous optimization.
The following online Analytics courses are available from the Learn section. Click the course name to see the modules covered.
|2 Hours||A Customer’s Business Analyst, Temenos CX and Form Developers|
|1.5-2 Hours||All Journey Manager users|
Form Builders and Transact Platform Developers
|1-2 Hours||Form Builders, Transact Manager Developers and Solution Architects||✓|
|2 Days||Form Builders, Journey Manager Developers, and Solution Architects||✓|
|2 Days||Journey Manager Developers and Solution Architects||
|0.5 Day||Support, Administrator, System Manager, Application Tester||✓|
Journey Manager certification program is a professional accreditation that Temenos offers to its employees, partners, and clients who demonstrate proficiency in basic and advanced topics relating to developing forms and applications using Journey Manager.
All Journey Manager exams are managed and administrated by Kryterion Global Testing Solutions. Kryterion provides live, online, proctored exams. This means that you can take any Temenos Journey Manager exam anywhere in the world as long as you have a reasonable internet connection and meet the hardware and software requirements. For more information see Temenos Journey Manager Certification FAQ.