Announcing Journey Manager 23.10

We are pleased to announce the Journey Platform 23.10 release. It is a major release of Manager, Maestro, Exchange, Workspaces, Analytics and Journey Springboard comprising of new features and bug fixes.  

The Journey Maestro release schedule will be announced shortly.

Journey Maestro

Here is a list of the key features in Journey Manager 23.10:

• Maestro parallel development: We've added an information dialog, which tells you whether a form has been opened by other users when you are opening the form.

• Security: We've added support for Two-Factor Authentication (2FA) for Maestro that runs on the shared instances.

• Documentation: Added explanations of Maestro icons for components and explained how to add a component to a form.

For more information, see Journey Maestro 23.10 Release Notes.

Journey Manager

We are pleased to announce our latest release of Journey Manager is ready for you to download! It's packed with new features and bug fixes, which you have been waiting for.

Read the detailed Journey Manager release notes or check the main release features.

• Global Form: We've introduced a feature that allows rendering of forms across multiple organizations. Submissions can be rendered against a global form from other organizations allowing for single deployment of solutions that can be shared. Also, new or existing forms can be configured as global. For more information, see form import, form details and form view.

• We've changed the way global services, functions and tasks obtain correct organizations. For more information, see Create a Service, Create a Transact Function and Create a Task.

• System Issues: A new card has been added to the Journey Manager Admin Home Dashboard that displays unresolved system problems that are affecting performance and maintenance. This dashboard report is driven by the database integrity checker introduced in 23.04.

• Security Enhancements: Default Admin Password – You can now set the Administrator password for new Journey Manager instances during the installation process. For more information, see the installation via the UI or a script.

  Virus Scanning on Admin UI – Uploads to the Manager UI will now be virus scanned, but this feature can be disabled, if needed.

• Enhanced Configuration Service: The Configuration Service has been further extended to cover additional entities in Journey Manager.

• Assigned Task: We've added support for global forms to the create new task interface for both Form and Review flows.

• Jakarta Transformer Scheduled Service: We've created the Topic, replacing the Jakarta Transformer service, and it is designed to process a large number of services with extensive Groovy scripts by running as a scheduled job. It also supports multiple versions of Exchange components by using a new deployment property - Enable transforming javax to jakarta.

• Renamed Work Space: The Work Space form space has been renamed to Journey Space, so there is no confusion with the Workspaces portal. The Context Path URL has also been changed from https://my-domain.com/workspace/ to https://my-domain.com/journeyspace/.

• OS and Database: We've added support for CentOS Linux 9 and Microsoft SQL Server 2022 and 2019. For more information, see Journey Manager System Requirements.

• Groovy Debug Logging: We've added the com.avoka.fc.core.overrideProductionGroovyDebugLogRestriction property to override the effect of the Production Mode option on Groovy services logging behavior. For more information, see Configure Transact Function Parameters Edit.

• Documentation enhancements: We've enhanced the form XML data documentation.  We've updated the Roles documentation with new images.

For more information, see Journey Manager 23.10 Release Notes.

Journey Exchange

We are pleased to announce the update of the following Exchange package for the latest release.

Read the detailed Exchange release notes or view the updated package below:

• Iovation-TAF  
• Mitek Tiden - Coming Soon - Mid Jan 2024
• TJM Salesforce Connector - Coming Soon - Mid Jan 2024

For further information, see the Exchange roadmap and Journey Exchange 23.10 Release Notes.

Journey Workspaces

This Journey Workspaces release introduces some exciting new Workspaces features and enhancements, a brand new Journey Applicants app, and a rejuvenated Journey Brokers app.

Common features

• A full-fledged in-app configuration editor:

  • Edit the configuration in JSON format.
  • Support for a UI editor (experimental).
  • Store and retrieve the configuration for organization properties.

• Dynamic branding enhancements:

  • Set the theme from organization properties.
  • Brand forms rendered through Workspaces.

Journey Workspaces

• SLA enhancements supporting fine-grained SLA definitions.
• Share a Workspaces details screen with other users.
• Support for a fluent function call back on completion of standard actions.
• List screen table enhancements to support job source with collapsible table rows.

Journey Applicants

• SMS- or email-based authentication (proof-of-concept only).
• Integration with Unblu for online assistance (proof-of-concept only).
• A mobile first design with many UI/UX enhancements.
• Custom card enhancements in the mobile experience.
• Accessibility improvements.

Journey Brokers

• MVP version for non-bank authenticated users (such as brokers).
• A responsive app, optimized for both desktop and mobile experiences.

For more information, see Journey Workspaces 23.10 Release Notes.

Journey Analytics

We are pleased to announce the latest release of Journey Analytics is ready! The enhancements improve existing functionality and incorporate the following updates.

Read the detailed Journey Analytics release notes or check the main release features.

• Segment Whitelist Config Upload/Download: Users can now keep track of Segment Whitelist configuration using the new file upload support.
• Benchmark Scoping: With benchmarks, customers will be able gauge their performance as compared to relevant metrics from other customers. Benchmarks within Timeline view is set to be released in the next version of Journey Analytics.
• Scope Selector - Search by Organization: As part of our Journey Manager SaaS-support work to assist with shared instance management, multi-organization users can now search by Organization.
• Various fixes and enhancements
• Provisioning - Fix and Extend Automation - Resolved intermittent issues occurring when provisioning new customers.
• Significant upgrades include upgrading to Java 11 runtime and start migrating to Node v18.
• Performance optimizations for analysis of raw data.
• Clarifications to Segment Whitelist interface added for new users.
• @transact-open-ux/analytics republished and renamed to conform to other @transact-open-ux packages.
• Security patches and dependency upgrades.

For more information, see Journey Analytics 23.10 Release Notes.

Journey Springboard

The Springboard 23.10 release is focused primarily on the US Retail DAO solution with some updates also made to the US Lending with LMS and US SMB DAO solutions. Themes of this release are simplified implementation, expanded configuration ability through Journey Setup, and a Credit Union specific journey.

This release includes new versions of all Springboard solutions:

• Retail DAO 4.1.0
• SMB DAO 1.4.0
• Lending with LMS 1.1.0

Standard Springboard

A suite of improvements have been made to standard Springboard, benefiting all Springboard solutions.

• Dependency upgrades:
  • Journey Manager 22.10
  • Journey SDK 22.10
  • Journey Maestro 22.10
  • Journey Workspaces 22.10
  • iOvation 1.8
• Accessibility improvements:
  • Resolved alternative text and contrast issues across all three solutions.
  • Smart focus improvements for tabbing with upgrade to Maestro 23.04 (planned for December 2023).
• Improvements to documentation content and structure.
• Miscellaneous bug fixes. (Details will be available in the release notes.)

US Retail DAO 4.1

• SSN validations to align with current Social Security Administration number issuance and simplify implementation efforts.
• Assisted Channel joint applicant support for the in-branch experience.
• Credit Union support and additional pages to simplify implementation and expand configurability. (More details will be available in the release notes.)
• Fixed an Account Options card carousel bug when multiple card offering products selected.

Journey Setup

• Simplified implementation via configuration options to not include some third-party services (Mitek, Prove, Alloy).
• Optionally include the Employment Information and Account Beneficiary pages.
• A Credit Union configuration option that adds the Eligibility page and implements the membership share workflow.
• Configure content for the Eligibility page.

For more information, see Journey Springboard 23.10 Release Notes.