24.10

Journey Workspaces 24.10 is now generally available. This release includes exciting new features and enhancements, plus some bug fixes. Read on to find out more.

Version	Date Released	New Features	Improvements	Fixes	Security	CVE
24.10.0	04 Dec 2024

Prerequisites

Journey Workspaces applications require an environment running Journey Manager.

Journey Workspaces: Journey Manager 24.10 or higher
Journey Applicants: Journey Manager 23.10 or higher
Journey Brokers: Journey Manager 23.10 or higher

Note

The Journey Workspaces 24.10 application is deployed as an Open UX form using the command-line interface tool. Upgrading from Workspaces 20.05 or a later release requires only minor changes to your existing configuration. However, if you're upgrading from an older release, you first need to migrate your configuration to work with the latest Open UX version of Workspaces. To learn more about what’s required, see the Workspaces migration guide for this release and any earlier Workspaces releases after the one you’re upgrading from.

What is Journey Workspaces?

Journey Workspaces, Journey Applicants, and Journey Brokers form an integral module of the Journey Manager platform, designed to create outstanding banking customer acquisition and onboarding journeys.

Journey Workspaces is a review and approval portal for bank staff, designed to support resolution and customer service activities for account opening and customer onboarding. Workspaces enhances the bank customer experience and improves banking staff productivity by increasing the efficiency and accuracy of the application review process, often a source of onboarding delays and customer dissatisfaction.

Journey Applicants is an authenticated portal for applicants, aimed at providing a secure way to perform any follow-up actions as part of the application process, and to keep track of application progress.

Journey Brokers is a new Workspaces app targeted at non-bank users, like brokers, who work for their clients to onboard them to a financial institution. Journey Brokers provides all the features these users need to create and manage applications on their clients' behalf.

Who is Workspaces for?

ballot Review	Processing Staff	Journey Workspaces offers review capabilities for pending applications that need manual action.
headphones Support	Helpdesk Staff	Journey Workspaces allows support staff to find applications quickly and easily when responding to inquiries.
accessibility Assist	Assisted Channel Staff	Journey Workspaces allows assisted channel staff to kick-start the application process and track application progress.
supervised_user_circle Manage	Managers / Supervisors	Journey Workspaces offers task management capabilities for managers.
portrait Applications	Authenticated Applicants	Journey Applicants is a portal for applicants to complete follow-up requests and monitor application progress.
portrait Brokers	External (non-bank) users / Brokers	Journey Brokers is an authenticated portal for non-bank users (like brokers) to manage application creation, perform follow-up actions, and monitor application progress.

Highlights

Journey Workspaces 24.10 includes some exciting new features and enhancements. For a full list of new features and improvements, see the changelog below.

This release's highlights include:

A fresh new look Journey Applicants portal supporting flexible theming options.
In-app notifications for task assignments and new notes/comments in Journey Workspaces.
A new Out-of-office feature.
Data highlighting enhancements for list tables and custom cards.
Search within long lists; for example, when selecting a user from a list.
Configuration option to show or hide the Documents and Notes cards.
Support for rendering images within custom cards.
Options for displaying actions with icons or in a menu.
New data formatting options for custom card values.
Improvements to localizations and page history.

Changelog

This changelog lists the new features, improvements, and fixes in this release.

New Features

The following new features are introduced in this release.

Notifications	Journey Workspaces has a new notification system. Users are notified when a task is assigned to them or when a note/comment is added to an application they're currently working on. To learn more, see Getting started > Notifications.
Out of Office	Workspaces users with access to multiple spaces can set their Out of Office status so that other Workspaces users can see when they're unavailable, allowing them to make better-informed decisions. For example, managers can see when their review staff are away and reassign urgent tasks to other users. To learn more, see Getting started > Out of Office.

Improvements

The following improvements are included in this release.

Journey Applicants	Journey Applicants has been redesigned with a fresh new look and feel, and built on a highly configurable style system that supports customizable themes. To learn more, see Journey Applicants > Configuration > Theme.
UI/UX	Improvements to the Workspaces user interface and user experience include: A revamped UI for SLA indicators, now displayed with more meaningful data, provides improved accessibility. New data highlighting options, such as bold font or background color, can be applied to data in tables and help to make important data stand out from the crowd. An in-place search on menus/lists enables users to find items faster in long lists (more than 5 items). This is supported for task assignment and when starting a new application. Global actions displayed in a menu are displayed as a button instead if there is only one action in the list.
Configuration	New configuration options include: Configure custom actions and custom card actions to be displayed as icons or in a menu/list. Enable or disable the Notes and Documents features through configuration.
Custom cards	A host of custom card enhancements have been added: Various UI enhancements for the Table and Extended Table custom card types. Render images directly within the Table, Table Extended, and List Extended custom card types. New data formatting options in custom cards give you more control over how data is displayed. These include: Map Boolean values to custom text. A new 'percent' data format, allowing values like `0.10122112` to be displayed like `10%`.
PDF Viewer	The PDF Viewer, displayed in a modal window, has been enhanced with new features including: Zoom control Removing metadata text
Localization	Default date formats are now applied based on the current language selected in the language Language selector.
Session timeout	Page history tracking upon a session timeout has been improved.
Dependencies	Key technical upgrades of dependencies include: Replace Create React App with Vite Incorporate pdf.js library

Fixes

This release fixes the following known issues.

All apps

(Workspaces, Applicants, Brokers)

Handling for missing stepper’s step configuration in Journey Apps (JM-17577)
Missing loading indicators for custom cards that loads data from fluent functions (JM-1756)
Incorrect date format Is applied for Chinese locales (JM-17629)
Chinese locales are not displayed under the language switcher (JM-17610)
View form modal window is not dismissed immediately after closing the window (JM_17568)

Journey Brokers

Button to copy text is not displayed in the custom cards in Journey Brokers (JM-17586)

Journey Workspaces 24.10