Journey Workspaces 25.04

Journey Workspaces 25.04 is now generally available. This release includes exciting new features and enhancements, plus some bug fixes. Read on to find out more.

Version	Date Released	New Features	Improvements	Fixes	Security	CVE
25.04.0	10 Jun 2025

Prerequisites

Journey Workspaces applications require an environment running Journey Manager.

Journey Workspaces: Journey Manager 25.04 or higher
Journey Applicants: Journey Manager 23.10 or higher
Journey Brokers: Journey Manager 23.10 or higher

Note

The Journey Workspaces 24.10 application is deployed as an Open UX form using the command-line interface tool. Upgrading from Workspaces 20.05 or a later release requires only minor changes to your existing configuration. However, if you're upgrading from an older release, you first need to migrate your configuration to work with the latest Open UX version of Workspaces. To learn more about what’s required, see the Workspaces migration guide for this release and any earlier Workspaces releases after the one you’re upgrading from.

What is Journey Workspaces?

Journey Workspaces, Journey Applicants, and Journey Brokers form an integral module of the Journey Manager platform, designed to create outstanding banking customer acquisition and onboarding journeys.

Journey Workspaces is a review and approval portal for bank staff, designed to support resolution and customer service activities for account opening and customer onboarding. Workspaces enhances the bank customer experience and improve banking staff productivity by increasing the efficiency and accuracy of the application review process, often a source of onboarding delays and customer dissatisfaction.

Journey Applicants is an authenticated portal for applicants, aimed at providing a secure way to perform any follow-up actions as part of the application process, and to keep track of application progress.

Journey Brokers is a new Workspaces app targeted at non-bank users, like brokers, who work for their clients to onboard them to a financial institution. Journey Brokers provides all the features these users need to create and manage applications on their clients' behalf.

Who is Workspaces for?

ballot Review	Processing Staff	Journey Workspaces offers review capabilities for pending applications that need manual action.
headphones Support	Helpdesk Staff	Journey Workspaces allows support staff to find applications quickly and easily when responding to inquiries.
accessibility Assist	Assisted Channel Staff	Journey Workspaces allows assisted channel staff to kick-start the application process and track application progress.
supervised_user_circle Manage	Managers / Supervisors	Journey Workspaces offers task management capabilities for managers.
portrait Applications	Authenticated Applicants	Journey Applicants is a portal for applicants to complete follow-up requests and monitor application progress.
portrait Brokers	External (non-bank) users / Brokers	Journey Brokers is an authenticated portal for non-bank users (like brokers) to manage application creation, perform follow-up actions, and monitor application progress.

Highlights

Journey Workspaces 25.04 includes some exciting new features and enhancements. For a full list of new features and improvements, see the changelog below.

This release's highlights include:

A fresh new look for Journey Workspaces and Journey Brokers.
Introduced options to view the listing screen using card view or a table view, with options to configure them.
There are a few exciting enhancements to the custom cards, such as
- Introduction of a new type of custom card called “tree” card that supports viewing hierarchical information in a tree structure.
- Support for previewing documents within the custom card that are configured as links with the type “preview”.
Enhancements for the localization framework to support translating some of the non-UI fields like queue names, task names, etc.
The notification feature is now available in both Journey Workspaces and Journey Brokers portals.
Enhancements to the native PDF viewer that now support downloading the files.
All the contents that was previously rendered in a modal window are now rendered using user-friendly side-sheets for a better user experience.
Support for branding of the forms rendered within Journey Workspaces.
Improvements to the Out-of-office feature.

Changelog

This changelog lists the new features, improvements, and fixes in this release.

New Features

The following new features are introduced in this release.

Cards view	Viewing information in the listing screen now supports a new 'cards' view in addition to the tabular view.
Notifications for Brokers	Enabled notifications feature for Journey Brokers that displays notifications for any notes/comments sent from Journey Workspaces.
Branding of forms	Support is added for branding the forms rendered within Journey Workspaces by supplying a brand value to the theme setting.

Improvements

The following improvements are included in this release.

A fresh new look	Journey Workspaces and Journey Brokers have been upgraded to a fresh new look.
Localization enhancements	Enhancements to the localization framework include Support is added for translating some of the non-UI fields like queue names, task names, etc. Added support for namespaced translations for existing UI elements.
New display data types	Introduced support for configuring new data display types Progress – to display a progress bar for the application progress or a numerical value. Avatar – display a 2-character avatar on the card view in the listing screen based on the configured data source, such as the user name.
PDF viewer enhancements	The native PDF viewer now supports downloading the file in addition to viewing then within the viewer.
Integrated notes card	New integrated notes card in Journey Workspaces and Journey Brokers allows adding and viewing notes within the notes card itself.
Modal window to side-sheets	All the contents that were previously rendered in a modal window are now rendered using user-friendly side-sheets for a much better use of the space, interactivity with other information on the screen and user friendliness.
Auto-complete enhancements	Existing menus with a search bar are now being replaced with user-friendly auto-complete dropdown menus when there are more than 5 items to display.
Out-of-office improvements	Improvements to the Out-of-office feature include repositioning of the feature from the side navigation bar to the profile button in the top toolbar.

Fixes

This release fixes the following known issues.

Journey Workspaces

25.04.0

Issues with populating the user accounts in the "Assign" dropdown box in workspaces (AVT-18533)