| Version | Date Released | Features & Enhancements | Resolved Issues | Downloads |
|---|---|---|---|---|
| 24.04.1 | 2 Aug 2024 | ✓ | ||
| 24.04.0 | 31 May 2024 | ✓ | ✓ |
Overview
Journey Workspaces 24.04 is now generally available. This release includes some exciting new features and enhancements. Highlights include:
- Introduction of right-to-left (RTL) language support
- iframe custom cards
- Support for actions within custom cards
- Support for status colors in custom cards
- Enhanced timeline stepper that allows rules and filtering of steps based on occurrence
- Improvements to session expiry, snackbar notifications, accessibility
For a full list of new features and improvements, see What's new in this release? below.
Prerequisites
Journey Workspaces applications require an environment running Journey Manager.
- Journey Workspaces: Journey Manager 23.10 or higher
- Journey Applicants: Journey Manager 23.10 or higher
- Journey Brokers: Journey Manager 23.10 or higher
The Journey Workspaces 24.04 application is deployed as an Open UX form using the command-line interface tool. When upgrading from Workspaces 20.05 or a later release, only minor changes to your existing configuration are required. However, if you're upgrading from an older release, first you need to migrate your configuration to work with the latest Open UX version of Workspaces. To learn more about what's required, see the Workspaces migration guide for this release and any earlier Workspaces release after the one you're upgrading from.
What is Journey Workspaces?
Journey Workspaces is a review and approval portal for bank staff, designed to support resolution and customer service activities for account opening and customer onboarding.
Journey Applicants is an authenticated portal for applicants, aimed at providing a secure way to perform any follow-up actions as part of the application process, and to keep track of application progress.
Journey Brokers is a new app targeted at non-bank users, like brokers, who work for their clients to onboard them to a financial institution. Journey Brokers provides all the features these users need to create and manage applications on behalf of their clients.
Workspaces enhances the bank customer experience and improves banking staff productivity by increasing the efficiency and accuracy of the application review process, often a source of onboarding delays and customer dissatisfaction.
Journey Workspaces, Journey Applicants, and Journey Brokers form an integral module of the Journey Manager platform, designed to create outstanding banking customer acquisition and onboarding journeys.
Journey Operations, a new operations assistance portal, is now part of Journey Manager. To learn more, see the Journey Manager 24.04 release notes.
Who is Workspaces for?
|
Review |
Processing Staff |
Journey Workspaces offers review capabilities for pending applications that need manual action. |
|
Support |
Helpdesk Staff |
Journey Workspaces allows support staff to find applications quickly and easily when responding to inquiries. |
|
Assist |
Assisted Channel Staff |
Journey Workspaces allows assisted channel staff to kick-start the application process and track application progress. |
|
Manage |
Managers / Supervisors |
Journey Workspaces offers task management capabilities for managers. |
|
Applications |
Authenticated Applicants |
Journey Applicants is a portal for applicants to complete follow-up requests and monitor application progress. |
|
Applications |
External (non-bank) users / Brokers |
Journey Brokers is an authenticated portal for non-bank users (like brokers) to manage application creation, perform follow-up actions, and monitor application progress. |
What's new in this release?
The Workspaces 24.04 release includes many new features and improvements.
|
Right-to-left (RTL) layout |
Introduced support for an optimized right-to-left (RTL) UI experience that automatically adjusts screen contents for locales that use a right-to-left script. |
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iframe Custom Card |
A new type of iframe card for displaying web contents such as URLs, HTML, PDFs, or other image types within Workspaces. |
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Custom Card Actions |
The ability to call a custom action within a custom card that works like global custom actions. |
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Custom Card enhancements |
A raft of new custom card enhancements:
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Session Expiry enhancements |
Session expiry enhancements:
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Snackbar Notification enhancements |
The ability to cascade multiple snackbar notifications when there are multiple messages to display. |
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Timeline Stepper enhancements |
Timeline stepper enhancements:
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Rules / Permissions support for Mappings |
Added support for setting up mapping field rules / permissions which take effect in the listing table and key info sections in addition to custom cards (already supported). Supported components:
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Mobile Responsive Design enhancements |
Enhancements to support a fully functional sub-table layout within the listing table for mobile devices. |
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Accessibility improvements |
Numerous changes to improve the accessibility of the Journey Applicants, Journey Brokers, and Journey Workspaces applications. |
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UI Editor for Configuration |
(Experimental) A UI editor in the configuration app that offers an alternative to the JSON interface. Note: Currently, this feature is not enabled for all UI components. |
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Improved Modal Window |
Modal Window improvements include an optimized content viewing area and an option to enable / disable the opening of forms in a new browser tab. |
Release Details
24.04.1
Features and Enhancements
| Key | Feature/Enhancement | Summary |
|---|---|---|
| JM-17524 |
Journey Apps – Tech Upgrades |
Enhancements to the in-app PDF viewer with security enhancements that prevents potential execution of any embedded scripts. |
24.04.0
Features and Enhancements
|
Key |
Features |
Description |
|
Journey Apps – Tech Upgrades |
Journey Workspaces, Journey Applicants and Journey Brokers V24.04 release includes some key tech upgrades such as
|
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Right to Left (RTL) Layout |
Right to Left (RTL) support is introduced to Workspaces in this release which automatically applies the RTL layout based on the user’s locale. |
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Snackbar Notification Enhancements |
Snackbar notifications are enhanced to support cascaded notification when multiple notifications are triggered. |
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Support for Image type in Custom Cards |
Added support to render images part of the custom card links. |
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Custom Card Actions |
Added support for custom actions within custom cards which works just like the global custom actions but the custom card level. |
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Sub-table row support for mobile layout |
Added support to display clickable sub-row for the listing table in mobile layout. |
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Configuration to enable / disable opening a form in new browser tab |
Added a configuration in global configuration which allows enabling / disabling the opening of forms in a new browser tab feature at the solution level. |
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“Copy text” buttons in list type custom cards |
Added a “Copy text” button in the list type custom cards that allows users to easily copy and view lengthy text displayed on them |
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Close button on notification on all mobile apps |
Added close button on the snackbar notifications in mobile mode which allows users to dismiss them as they need. |
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Status colours support for alerts in custom card tables |
Added support to configure status colours for alert type fields in custom card tables |
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iframe type custom card |
Added a new type of custom card – iframe card which allows rendering url's / htmls / pdfs or images within the Workspaces. |
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Session Expiry - Pre-empt the user about expiry |
Enhancements to the session expiry that now pre-empts the users about the upcoming session expiry. |
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Session Expiry - Configurable redirection URL |
Enhancements to the session expiry that now allows configuring the redirection URL upon session expiry. |
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Permissions to listing table fields |
The listing table fields and their mapping now supports permissions for fine-grained access control. |
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Rules and permissions for key info sections |
The key info fields now support rules and permissions to control the display of the fields. |
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Add rules for the stepper card |
The timeline stepper now supports rules which control whether to display certain steps in the timeline. |
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Display only steps that are progressed in the timeline stepper card |
Timeline stepper is enhanced to display only those steps that are progressed while displaying the past steps. |
Resolved Issues
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