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Version Date Released Features and Enhancements Resolved Issues
19.11.2 23 March 2020
19.11.1 21 February 2020
19.11.0 20th January 2020


The Journey Analytics 19.11 release has been focused on building additional reports for the A/B Testing view, and UI enhancements to the Filters, Scope Selector and the Data Export view. There have also been improvements to segmentation in the User Journey view and step improvements in the Collab Job views.

The key features of the 19.11 release are additional reports for the A/B Testing views, and UI enhancements to the Filters, Scope Selector and the Data Export view. 

The new reports available in the A/B Testing view are:

  • Segment Split
  • Duration Summary
  • Best, Worst Average Duration
  • Sessions Map

and rates have been added to the Segment Switch report.

Other enhancements

Other enhancements include:

  • Transaction Recovery Support - Query changes were made to the Journey Analytics backend to support Workspace transaction recovery. This means that Abandoned transactions that were subsequently completed (recovered), will be reflected accurately in the Journey Analytics views.
  • Help Tooltips - We improved help tooltips by ensuring a consistent look and feel to tooltips throughout the application. We also added more clarity to some areas via help text, namely the Period selector.
  • Export Column Ordering - This new enhancement ensures that the order in which Metrics (columns) are selected in the Export view UI, is reflected in the downloaded CSV.

Release Details



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