Operations Overview

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

IT operations refers to a set of processes and services provided by a business's IT department to support the business' IT hardware and software. Manager includes features that support IT operations for Temenos Journey Manager (TJM) solutions. These features allow you to manage and keep track of all transactions associated with user form submissions.

A Journey Support Team can use Manager's operations functionality to search for transactions, track user submissions, and troubleshoot production issues. They can also perform the following maintenance activities:

You can quickly check a form transaction and then drill down into its details, such as:

Manager also provides variable reporting capabilities so you can see how the system runs and performs.

Next, learn how to use transaction support search.