View Form Submission Data

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

Manager allows you to view data extracts of form submissions, which is useful for analyzing and troubleshooting user interaction with forms. For example, you can find out a value of a radio button that a user selected for each transaction for a specific form.


Data extracts are purged frequently and may not be available by the time you perform a search.

To view form submission data, select Operations > Form Submission Data.

The form submission data list displays the form XML data for each transaction. The number of columns is different for each form and depends on the form XML data mapping.

To search the form submission data by one or more criteria, specify the following settings and click Search:

  • Form - a form you want to analyze
  • Version of a form - a version of a form, if applicable
  • Form Status
    • Saved
    • Submitted
    • Completed
    • Abandoned
  • Active Only - to show the Active forms only
  • Start Date and End Date

Click Clear to reset the search criteria.

Click ID or View Submission Details to see the transaction details with data extract information.

Click View PDF Receipt to view and download a selected form submission data as a PDF file.


You can't export multiple forms as a PDF file.

Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.

Next, learn how to view form transactions.