Support Hub

Welcome to the Journey Manager Support Hub. We are committed to supporting our customers who have Journey Manager solutions installed in the cloud or on-premise.

On this page you will find quick links to our mandatory system requirements, end-of-life and deprecation policies, as well as other resources like the product release notes, Q&A forum and announcements.

You will also find quick links to the Temenos Support Portal, to log your ideas for future product developments (New Feature Request), or raise a support ticket (Support Request).

The Support Handbook contains information on how to raise these requests, what severity to use and the location of our support centres.

More detailed information about your specific support arrangements can be found in your customer contract or license agreement.