Journey Manager is the heart of the Temenos Journey Manager platform. It is a system of engagement, purpose-built to manage customer onboardingThe steps required to get a new customer integrated into a new program. These steps may vary business to business. and customer journeys, such as account opening and servicing.
Journey Manager is the enterprise management system that hosts the web form applications and enables sophisticated customer interaction and 3rd party system integration between form transactions and back-end business processes. Manager provides rich user interface so you can deploy, customize, run and manage complex forms. It has a number of very useful built-in features, such as A/B form testing, that help you adjust customer journeys to be as smooth and efficient as possible.
As you will discover, Manager is the complex system, so you may need to spend some time to learn and understand it in order to maximize its full capacity. There are several learning paths to get you started: