Form Sessions

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

Manager creates a form session when a user opens a form and ends it as soon as the user leaves the form. Manager allows you to view and analyze each of the form sessions that were created for a transaction.

To view form session information:

1. Locate a transaction.
2. Select the Form Sessions tab.

   

3. Check the following information for each session:
• Date and time of the session.
• The version of the session.
• The form space associated with the selected transaction.
• The session duration, which is the amount of time (in minutes and seconds) that the user spent on the transaction in this session.
• User.
• The device used to access a form from.
• User OS / Browser used to create a session.
• The IP Address of the user that created a session.
• Form Request Key, which is a unique identifier of a session.
• The referrer URL that the user used to access the form that was used to create a session, for example, https://my-domain.com/manager/admin/form/form-edit.htm?parameter1=0&parameter2=1234
4. Click Action to check Form Request Details.

Next, learn how to view transaction history.