Journey Manager (JM) The transaction engine for the platform. | System Manager / DevOps | All versions This feature is related to all versions.
Manager allows you to view all credit card payments and payment attempts. This is useful when monitoring and troubleshooting problems that occurred during payments.
To view details of payments made by form users, you must have the Payment Log View permission.
Manager doesn't store the user's credit card details.
To view payment transactions, select Operations > Payment Transactions.
Transactions are shown page by page, with the maximum number of records per page configured via the user's preferences.
The list displays the following details:
To filter or search the payment transactions by one or more criteria, specify the following settings and click Search:
Click Clear to reset the search criteria.
You can also perform the following actions:
Payment Query: {Payment Log Status=PaymentLog has been cancelled, Submission Payment Status=Required}
Please note the Payment Gateway only maintains payment records for 3 days
Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.
Next, learn how to view form requests.