Event Log

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  23.04This feature was updated in 23.04

Manager records different events in the Event Log, such as:

  • A user notification for a submission delivery
  • A notification of a submission is delivered to the organization
  • A Manager restart or shutdown

There are the following Event Types in the Event Log:

  • Info - Management Dashboard information
  • Warning - a warning message to a user
  • Error - a Manager error
  • Security - a security error, for example, user accounts or log in authentication errors
  • Send Event/Delivered - an event was delivered to a Kafka's topic  |  22.10 This feature was introduced in 22.10.
  • Send Event/Failed - an event failed to be delivered to a Kafka's topic  |  22.10 This feature was introduced in 22.10.
  • Database Integrity - an event generated by the Database Integrity Checker job during its run.  |  23.04 This feature was introduced in 23.04

Manager allows you to view, filter, and search for specific system events.

To access the event log, select System > Error Log.

Events are shown page by page, with the maximum number of records per page configured in the users preferences.

Manager event log list

To filter or search the event log by one or more criteria, specify the following settings and click Search:

  • Event ID
  • Submission ID
  • Event Type:
    • Info - Management Dashboard information
    • Warning - a warning message to a user
    • Error - a Manager error
    • Security - a security error, for example, user accounts or log in authentication errors
    • Send Event/Delivered - an event was delivered to a Kafka's topic  |  22.10 This feature was introduced in 22.10.
    • Send Event/Failed - an event failed to be delivered to a Kafka's topic  |  22.10 This feature was introduced in 22.10.
    • Database Integrity - an event generated by the Database Integrity Checker job during its run.  |  23.04 This feature was introduced in 23.04
  • Message text, or part of a message text. The Message Filter provides control on how the message text is used in the search, so select one of the following:
    • Like
    • Not Like
    • Equal
    • Not Equal
  • Start Date and End Date of the event
  • Transaction Filter with the Includeand Exclude options

Click Clear to reset the search criteria.

To view additional information, click Details.

Manager event log detail example 1

The Groovy script execution information is also logged to the Event Log, as shown below.

Manager event log detail example 2

Click Close to return to the previous page.

Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.

Next, learn about the error log.