What's New in 23.10

   PlatformApplicable to all products in Temenos Journey Manager.  |   All Personas |  23.10 This feature was introduced in 23.10

The 23.10 release has a number of new exciting features and enhancements across the whole range of Temenos Journey Manager products. The updated products and their changes are listed below.

Journey Maestro

This release of Maestro includes updates and bug fixes, so you'll be delighted to upgrade your current product to the latest version of our software.

Read the detailed Maestro release notes or check the main release features.

Maestro parallel development
We've added an information dialog, which tells you whether a form has been opened by other users when you are opening the form.
Security
We've added support for Two-Factor Authentication (2FA)Two-factor authentication (2FA), sometimes referred to as two-step verification or dual factor authentication, is a security process in which the user provides two different authentication factors to verify themselves to better protect both the user's credentials and the resources the user can access. Two-factor authentication provides a higher level of assurance than authentication methods that depend on single-factor authentication (SFA), in which the user provides only one factor -- typically a password or passcode. Two-factor authentication methods rely on users providing a password as well as a second factor, usually either a security token or a biometric factor like a fingerprint or facial scan. for Maestro that runs on the shared instances

Documentation has the following enhancements:

  • Added explanations of Maestro icons for components.
  • Explained how to add a component to a form.

Journey Manager

We are pleased to announce our latest release of Journey Manager is ready for you to download! It's packed with new features and bug fixes, which you have been waiting for.

Read the detailed Journey Manager release notes or check the main release features.

Global Form
We've introduced a feature that allows rendering of forms across multiple organizations. Submissions can be rendered against a global form from other organizations allowing for single deployment of solutions that can be shared. Also, new or existing forms can be configured as global. For more information, see form import, form details and form view.
We've changed the way global services, functions and tasks obtain correct organizations. For more information, see Create a Service, Create a Transact Function and Create a Task.
System Issues
A new card has been added to the Journey Manager Admin Home Dashboard that displays unresolved system problems that are affecting performance and maintenance. This dashboard report is driven by the database integrity checked introduced in 23.04.
Security Enhancements
We've introduced the following:
  • Default Admin Password – You can now set the Administrator password for new Journey Manager instances during the installation process. For more information, see the installation via the UI or a script.
  • Virus Scanning on Admin UI – Uploads to the Manager UI will now be virus scanned, but this feature can be disabled, if needed.
Enhanced Configuration Service
The Configuration Service has been further extended to cover additional entities in Journey Manager.
Assigned Task
We've added support for global forms to the create new task interface for both Form and Review flows.
Jakarta Transformer Scheduled Service
We've created the Jakarta Transformer scheduled service, replacing the Jakarta Transformer service, and it is designed to process a large number of services with extensive Groovy scripts by running as a scheduled job. It also supports multiple versions of Exchange components by using a new deployment property - Enable transforming javax to jakarta.
Renamed Work Space

The Work Space form space has been renamed to Journey Space, so there is no confusion with the Workspaces portal. The Context Path URL has also been changed from https://my-domain.com/workspace/ to https://my-domain.com/journeyspace/.

For the changes to take effect, you need to have a fresh installation of Manager or the Journey Space form space. If you only upgrade Manager, you still have the old Work Space name with the old Context Path URL as https://my-domain.com/workspace/.  |   23.10This feature was updated in 23.10.

OS and Database
We've added support for CentOS LinuxCentOS (Community Enterprise Operating System) is a Linux distribution that provides a free, enterprise-class, community-supported computing platform functionally compatible with its upstream source, Red Hat Enterprise Linux (RHEL). 9 and Microsoft SQL ServerMicrosoft SQL Server is a relational database management system developed by Microsoft. As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet). 2022 and 2019. For more information, see Journey Manager System Requirements.
Groovy Debug Logging
We've added the com.avoka.fc.core.overrideProductionGroovyDebugLogRestriction property to override the effect of the Production Mode option on Groovy services logging behavior. For more information, see Configure Transact Function Parameters Edit.

Documentation has the following enhancements:

  • We've enhanced the form XML data documentation.
  • We've updated the Roles documentation with new images.

Exchange

We are pleased to announce the update of the following Exchange package for the latest release.

Read the detailed Exchange release notes or view the updated package below:

Coming Soon - Mid Jan 2024

  • Mitek Tiden
  • TJM Salesforce Connector

Journey Analytics

We are pleased to announce the latest release of Journey Analytics is ready! The enhancements improve existing functionality and incorporate the following updates.

Read the detailed Journey Analytics release notes or check the main release features.

Segment Whitelist Config Upload/Download
Users can now keep track of Segment Whitelist configuration using the new file upload support.
Benchmark Scoping
With benchmarks, customers will be able gauge their performance as compared to relevant metrics from other customers. Benchmarks within Timeline view is set to be released in the next version of Journey Analytics.
Scope Selector - Search by Organization
As part of our Journey Manager SaaS-support work to assist with shared instance management, multi-organization users can now search by Organization.
Various fixes and enhancements
  • Provisioning - Fix and Extend Automation - Resolved intermittent issues occurring when provisioning new customers.
  • Significant upgrades include upgrading to Java 11 runtime and start migrating to Node v18.
  • Performance optimizations for analysis of raw data.
  • Clarifications to Segment Whitelist interface added for new users.
  • @transact-open-ux/analytics republished and renamed to conform to other @transact-open-ux packages.
  • Security patches and dependency upgrades.

Journey Workspaces

This Journey Workspaces release introduces some exciting new Workspaces features and enhancements, a brand new Journey Applicants app, and a rejuvenated Journey Brokers app.

To learn about all the new features, improvements and bug fixes in this release, read the Journey Workspaces 23.10 release notes or check the comprehensive Workspaces 23.10 feature list.

Common features
  • A full-fledged in-app configuration editor:

    • Edit the configuration in JSON format.
    • Support for a UI editor (experimental).
    • Store and retrieve the configuration for organization properties.
  • Dynamic branding enhancements:

    • Set the theme from organization properties.
    • Brand forms rendered through Workspaces.
Journey Workspaces
  • SLA enhancements supporting fine-grained SLA definitions.
  • Share a Workspaces details screen with other users.
  • Support for a fluent function callback on completion of standard actions.
  • List screen table enhancements to support job source with collapsible table rows.
Journey Applicants
  • SMS- or email-based authentication (proof-of-concept only).
  • Integration with Unblu for online assistance (proof-of-concept only).
  • A mobile first design with many UI/UX enhancements.
  • Custom card enhancements in the mobile experience.
  • Accessibility improvements.
Journey Brokers
  • MVP version for non-bank authenticated users (such as brokers).
  • A responsive app, optimized for both desktop and mobile experiences.

Journey Springboard

The Springboard 23.10 release is focused primarily on the US Retail DAO solution with some updates also made to the US Lending with LMS and US SMB DAO solutions. Themes of this release are simplified implementation, expanded configuration ability through Journey Setup, and a Credit Union specific journey.

This release includes new versions of all Springboard solutions:

  • Retail DAO 4.1.0
  • SMB DAO 1.4.0
  • Lending with LMS 1.1.0
Standard Springboard

A suite of improvements have been made to standard Springboard, benefiting all Springboard solutions.

  • Dependency upgrades:
    • Journey Manager 22.10
    • Journey SDK 22.10
    • Journey Maestro 22.10
    • Journey Workspaces 22.10
    • iOvation 1.8
  • Accessibility improvements:
    • Resolved alternative text and contrast issues across all three solutions.
    • Smart focus improvements for tabbing with upgrade to Maestro 23.04 (planned for December 2023).
  • Improvements to documentation content and structure.
  • Miscellaneous bug fixes. (Details will be available in the release notes.)
US Retail DAO 4.1
  • SSN validations to align with current Social Security Administration number issuance and simplify implementation efforts.
  • Assisted Channel joint applicant support for the in-branch experience.
  • Credit Union support and additional pages to simplify implementation and expand configurability. (More details will be available in the release notes.)
  • Fixed an Account Options card carousel bug when multiple card offering products selected.
Journey Setup
  • Simplified implementation via configuration options to not include some third-party services (Mitek, Prove, Alloy).
  • Optionally include the Employment Information and Account Beneficiary pages.
  • A Credit Union configuration option that adds the Eligibility page and implements the membership share workflow.
  • Configure content for the Eligibility page.

Next, learn more about the Temenos Journey Manager platform.