Journey Manager System Requirements

   Journey Manager (JM) The transaction engine for the platform. |   All Personas

Journey Manager is a secure, high performance application server that processes, manages, and monitors transactions associated with customer onboarding journeys. To provide the best customer experience while handling a significant number of transactions, the application server requires specific system configurations described below.

Journey Manager can be run in the cloud or on premise, depending on your requirements. We recommend running our software in the cloud environment provisioned by Temenos Journey Cloud Service, so you can have new services commissioned quickly and additional capacity allocated to you dynamically as required.

Cloud platforms

Journey Manager can be run as a hosted service on the following cloud platforms:

• AmazonAmazon Web Services (AWS) is a comprehensive, evolving cloud computing platform provided by Amazon. It provides a mix of infrastructure as a service (IaaS), platform as a service (PaaS) and packaged software as a service (SaaS) offerings. Web Services (AWS)
• Microsoft AzureMicrosoft Azure is a cloud computing service created by Microsoft for building, testing, deploying, and managing applications and services through Microsoft-managed data centers.

Journey Manager is provisioned in the following regions:

• APAC: AWS Sydney region / Azure Australia East
• North America: AWS Oregon region / Azure US East
• EMEA: AWS Ireland region / Azure North Europe

Journey Manager can also be provisioned in other regions that support the services required by our software.

On Premise

You can install Journey Manager in local environments giving you complete control of the whole infrastructure.

Browser

• Google Chrome current version
• Microsoft Edge current version
• Microsoft Internet Explorer 11.0
• Mozilla Firefox current version

Operating Systems

Journey Manager is certified on the following OS:

• Microsoft Windows ServerMicrosoft Windows Server OS (operating system) is a series of enterprise-class server operating systems designed to share services with multiple users and provide extensive administrative control of data storage, applications and corporate networks. 2022, 2019 on Intel and AMD x86-64
• UbuntuUbuntu is a Linux distribution based on Debian and composed mostly of free and open-source software. 22.04.4 LTS on Intel and AMD x86-64

You should use the latest OS version that Journey Manager supports. Ubuntu is the recommended OS for Linux based systems.

Databases

Journey Manager is certified on the following databases:

• AWS Aurora RDSAmazon Relational Database Service (Amazon RDS) is a web service that makes it easier to set up, operate, and scale a relational database in the cloud. It provides cost-efficient, resizable capacity for an industry-standard relational database and manages common database administration tasks. (MySQL-compatible edition)
• Microsoft SQL ServerMicrosoft SQL Server is a relational database management system developed by Microsoft. As a database server, it is a software product with the primary function of storing and retrieving data as requested by other software applications—which may run either on the same computer or on another computer across a network (including the Internet). 2022, 2019, 2017, 2014
• Oracle MySQLMySQL is an open-source relational database management system (RDBMS). It's an Oracle-backed open source relational database management system (RDBMS) based on Structured Query Language (SQL). MySQL runs on virtually all platforms, including Linux, UNIX and Windows. Although it can be used in a wide range of applications, MySQL is most often associated with web applications and online publishing. 8.0
• Oracle DatabaseOracle Database is a multi-model database management system produced and marketed by Oracle Corporation. It is a database commonly used for running online transaction processing (OLTP), data warehousing (DW) and mixed (OLTP & DW) database workloads. 19c

JDK

Check the required Java versions for the supported Manager releases.

Hardware

Journey Manager runs best on latest Intel Xeon or AMD x86-64 CPU architectures with high CPU performance. We recommend using server virtualizationVirtualization is the creation of a virtual resource such as a server, desktop, operating system, file, storage or network to manage workloads by radically transforming traditional computing to make it more scalable., such as VMware ESX, to enable better hardware utilization and improve operational support.

The recommended server specification is:

• Intel Xeon or AMD Processors 8 Cores with 2.4 GHz or greater clock speed (4 Cores minimum).
• 16 GB of RAM (with the TJM requires at least 8GB for its JVM memory allocation).
• 100 GB of disk storage.

To get a complete picture of all system requirements, you may need to check other Temenos Journey Manager products to be used for building customer journeys. Also, Each product version may have slightly different system requirements, so we recommend checking the product certification matrix.

Next, learn about Temenos Journey Manager platform support.