Journey Manager System Requirements

   Journey Manager (JM) The transaction engine for the platform. |   All Personas

Journey Manager is a secure, high performance application server that processes, manages, and monitors transactions associated with customer onboarding journeys. To provide the best customer experience while handling a significant number of transactions, the application server requires specific system configurations described below.

Journey Manager can be run in the cloud or on premise, depending on your requirements. We recommend running our software in the cloud environment provisioned by Temenos Journey Cloud Service, so you can have new services commissioned quickly and additional capacity allocated to you dynamically as required.


Journey Manager can be run as a hosted service in the following clouds:

Journey Manager is provisioned in the following regions:

  • APAC: AWS Sydney region / Azure Australia East
  • North America: AWS Oregon region / Azure US East
  • EMEA: AWS Ireland region / Azure North Europe

We can provision Journey Manager in other regions as well, as long as they support the services that our software requires.

On Premise

You can install Journey Manager in local environments giving you a complete control of the whole infrastructure.


  • Google Chrome current version
  • Microsoft Edge current version
  • Microsoft Internet Explorer 11.0
  • Mozilla Firefox current version

Operating Systems

Journey Manager is certified on the following OS:


Journey Manager is certified on the following DBs:


Check the required Java versions for the supported Manager releases.


Journey Manager runs best on latest Intel x86-64 Xeon CPU architectures with high CPU performance. We recommend using server virtualizationVirtualization is the creation of a virtual resource such as a server, desktop, operating system, file, storage or network to manage workloads by radically transforming traditional computing to make it more scalable., such as VMware ESX, to enable better hardware utilization and improve operational support.

The recommended server specification is:

  • Intel Xeon Processors 8 Cores with 2.4 GHz or greater clock speed (4 Cores minimum)
  • 16 GB of RAM (8 GB minimum)
  • 100 GB of disk storage

To get a complete picture of all system requirements you might need, check other Temenos Journey Manager products that you will need to use along with Journey Manager to build different customer journeys.

Next, learn about Temenos Journey Manager platform support.