Journey Exchange overview
Exchange Pre-configured Maestro services. | Platform Developer | All versions This feature is related to v5.1 and higher.
The Journey Exchange is a catalog of pre-integrated FinTechFinancial Technology, also known as FinTech, is a new industry that uses new technology and innovation to improve activities in finance. It aims to compete with traditional financial methods in the delivery of financial services to customers by improving customer experience, reducing time-to-market, decreasing cost to mention a few. applications written for Journey Maestro to extend the power of the Temenos Journey Manager (TJM) platform. Journey Exchange includes integration packages for third-party services including Mitek, FIS, Mastersoft, and LexisNexis. These third-party integration packages are made available to our Journey Manager customers for use in their online customer applications. A list of published and available packages per region is maintained at: Exchange Packages
The Journey Exchange catalog has been integrated into Journey Manager 18.05 and later releases to allow you to easily download an Exchange package directly into your Manager environment. To use Journey Exchange, you need Exchange permissions; however, for all earlier Manager releases, a zip file gives you access to the Exchange package services and Maestro assets. To find out more, see:
Watch this video for an introduction toJourney Exchange.
Contacting the Exchange team
You can contact the Exchange team to suggest an idea or raise a support request through the Temenos Support portal.
Need to log an idea or issue? The Support Handbook shows you how to log them in the Support Portal.
- Ensure you're using the original Exchange package (not modified services or Maestro assets). Support is only provided if the Manager services or Maestro assets have not been changed.
- Include your Manager, Maestro and Exchange package versions.
- Capture or reproduce the steps taken using a Maestro template (blank, Maguire, Blue Steel or Avalon). This is essential so that we can replicate the issue in our own environment.
Exchange package architecture
Every Exchange package is based on the same architecture and interacts with Manager and Maestro in the same manner.
As the user interacts with an Exchange package implemented in their application (form), third-party services are called via Manager, and these events are recorded in Journey Analytics, the platform's analytics tool, to be further analyzed in the future.
The transaction properties of the user's application are also sent to Journey Workspaces, so the application life cycle can be reviewed by Workspaces users.
Exchange development schedule
New Exchange packages are constantly being developed. A list of packages under consideration for development is available in the Exchange Development Schedule.
Exchange partnerships
Are you interested in becoming an Exchange partner and publishing your own solutions?
The Exchange Partner Program is designed to allow your team to participate in the Journey Exchange service by developing, certifying and publishing your own solutions. To learn about what is involved, see:
Exchange developer resources
Looking for answers as you develop? We can assist you to get your Exchange package built, certified and published. And, in our developer resources, you can find some important tips and guidelines that are a great place to start learning and find answers about Journey Exchange.