Collaboration Jobs View Overview

   Journey Analytics The behavioural analytics tool.  |   Analytics User |   Latest Version Latest version 23.04.0 cloud hosted.

The Collaboration Jobs View uses a node graph to represent the Collaboration Job workflow, and provides a view into key metrics at the job, step, action, section and field level. The Collaboration Job workflows are built using configured collaboration jobs in Manager.

Key Features:

  • Each node in the collaboration job graph represents a step configured in the Collaboration Job in Manager.
  • Between each step, on the line between nodes, the rate of total job transactions which reached each step is shown as a percentage.
  • Job transactions are displayed regardless of their current status as long as 1 step has been completed.
  • Dates specified in the period selector filter transactions using the start date of the first step.
  • Select a step in the graph to display additional statistics about the step.
    • For steps that include interactive applications, from the step detail, you may navigate into the Field Analysis, Dropoff, and User Journey to look at form transaction analytics.
Naming Collab Jobs

If you are using multiple jobs, use distinct names for each job definition to ensure you can differentiate between them in the Journey Analytics scope selector.

Collaboration Job View


Configuration in Manager and Maestro, to define the characteristics of the collaboration job, is required for the job to display in this view.

Enable Journey Analytics Collab Job Event collection

Assuming you already have a functioning collaboration job, the only configuration required to capture Journey Analytics events is to set a single parameter on the job service definition: insightsEnabled = true.


Watch the video for an introduction to the new Collab Jobs View.


Next, learn about Using the Collab Jobs View.