PlatformApplicable to all products in Temenos Journey Manager. | All Personas | All versions This feature is related to all versions.
Avoka is now a part of Temenos. In December 2018 Temenos announced and completed the acquisition of Avoka. Temenos chose Avoka to further its leadership with a digital banking product focused on customer experience, and has integrated Avoka as the Journey Manager product in the newly announced Temenos Infinity suite of products.
As part of the integration with Temenos, all product names have been changed and reflected in our documentation. Both names now appear in the labels at the top of each topic. Refer to the table below to see the original and new product names.
| Original Name (Avoka) | New Name (Temenos) |
|---|---|
| Transact Platform | Journey Platform |
| Transact Manager | Journey Manager |
| Transact Maestro | Journey Maestro |
| Transact Insights | Journey Analytics |
| Avoka Exchange | Journey Exchange |
| Transact SDK | Journey SDK |
| Transact Open UX | Journey Open UX |
| Springboard | Journey Springboard |
For example, if you are looking for the Transact Manager Overview topic, you should now search for the Journey Manager Overview.
We have always believed in providing high quality documentation. Prior to hosting on journey.temenos.com/docs/, we hosted the Knowledge Base via our Confluence portal at https://support.avoka.com/kb/. Since then, the platform and its products evolved, and we rewrote our content as topic-basedTopic-based authoring is a modular approach to content creation where content is structured around topics that can be mixed and reused in different contexts. articles and improved its accessibility and search capability with the Algolia search engine.
The improvements are quite significant, affecting the structure, look and feel of the content and its discovery, so we recommend you become familiar with the website by checking our getting started page. If you are experiencing difficulties locating old KB documentation, we have mapped the most popular old KB content with the new topics, which are the entry points to all related content. Check the tables below to see how of the old KB articles map to new documentation topics.
| Old KB Articles | New Documentation Topics |
|---|---|
|
Transact Manager Administration Guide |
|
|
Transact Manager Configuration |
Journey Manager Home Dashboard |
|
Organizations |
|
|
User Accounts |
|
|
Form Spaces |
|
|
System Logs |
|
|
Configure Virus Scanning for Attachments |
|
|
Core Global Services |
|
|
Maestro Form Configuration in TM |
|
|
Multi-Environment |
|
|
Server Nodes |
|
|
Outgoing Email |
If you can't find an article you are looking for, but you remember its name as it was in the KB, try to search for that name using our Algolia search engine.
Next, learn about our new documentation.