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This article explains the issue encountered with iText PDF libraries in Journey Manager (JM) after upgrading to version 21.05 or later. It provides resolution steps for both cloud-hosted and on-premises clients to restore PDF receipt generation functionality.

This article explains the issue where the Salesforce Form Space offline.htm page fails to load in Journey Manager (JM) versions 21.11 and 22.04, and provides the cause and respective resolutions for Cloud-hosted and On-Premises clients.

This article describes the issue that occurs when using the Maestro attachment component with forms containing the Narration Controller and Narratives Service. It provides steps to resolve the issue by updating the components to their latest versions.

This article provides best practices and troubleshooting guidance for importing projects into Journey Maestro and Journey Manager. By following these recommendations, you can avoid common pitfalls such as library version conflicts, oversized project files, and missing components.

Partners

Welcome to our collection of Partner only articles! Our intention is to provide support and knowledge to our Partners in an easy to navigate section. Each article contains information that is restricted to the Partner audience, and is not intended for public access.