One of the most critical areas of the customer journey in banking is the application process. This is the process whereby the customer will apply for a particular product or service.

Do you have a question for us? If so, use this page to contact the Knowledge Team with any Journey Manager enquiry you might have, and we will get back to you shortly.

The Knowledge team is excited to announce that all online eLearning content has now been consolidated into the Journey Platform website to provide a more streamlined user experience.  

One of the most important tools in the Journey Platform website is the Search function. The Journey Platform website's public content is periodically indexed, so you can search it using the built-in search functionality (we use Algolia) or Google.

An effective way to ensure you don’t miss any newly published content on the Journey Platform website is by Subscribing to specific content.  This feature is available in: Q&A, Articles, Release Notes or Exchange Packages.

One useful feature found on the Journey Platform website is the Feed function.  The Feed page is one of the top methods to catch all activities occuring accross the website.  

The purpose of the Temenos Journey Manager platform (TJM) Q&A forum is for all clients and partners to seek help from the greater Journey Platform user base.

Use these steps to change your website password.

Use this shortcut to view the Website tips articles with one simple click.

Use these steps to request access to more content in the website, such as learning courses, full release notes, product downloads and the SDK.