Springboard overview

Introduction

Springboard solutions enable US banks to deliver an outstanding digital customer acquisition journey rapidly, using a ready-made solution on an extensible platform that grows with the financial institution. Standard Springboard can be implemented as the ready-made solution or can serve as a starting point for custom projects.

Several Springboard solutions are currently available.

• Retail DAO: The Retail Springboard solution for US deposit account opening (DAODeposit Account Opening ( DAO). DAO bank forms allow users to open Checking, Savings and Money Market Accounts.) enables onboardingThe steps required to get a new customer integrated into a new program. These steps may vary business to business. of new and existing customers for US direct deposit accounts (DDADirect Deposit Account (DDA) is simply a checking or savings account which offers the ability to send and receive funds electronically.).
• SMB DAO:The Small Business Springboard solution for US deposit account opening allows users to open checking and savings business accounts.
• Lending: The Lending Springboard solution integrated with Temenos LMS for US loan and credit card applications enables lending for new and existing customers for US auto loans, personal loans, and credit cards.

Why choose a Springboard solution?

Springboard solutions provide a starting point for customer projects, offering an accelerated implementation schedule.

The standard Springboard solution provides value to our clients and implementation teams in several ways:

• Offers a ready-made, quick to market, DAO or Lending experience.
• Offers clients a head-start on developing a custom DAO or Lending solution.
• Offers implementation teams a framework for implementing a custom DAO or Lending solution.
• Demonstrates what a best-of-breed DAO or Lending solution should look like.
• Serves as the reference architecture for a Temenos Journey Manager DAO or Lending solution.

Getting started

To start using Springboard and get the most out of it, we recommend you learn about the following.

• Temenos Journey Manager platform: A platform for building, managing, and continuously improving onboarding journeys.
• Journey Manager services:TJM software modules configured to perform specific business-related functionality.
• Journey Maestro:TJM's customer experience development environment for building financial customer journeys.
• Journey Narrative: A new way of thinking about TJM application design that forms the basis of a Springboard solution.
• Maestro SCM: Integrate your Maestro projects with external source-code management (SCM) systems such as Git or SVN.
• Git SCM: A free and open-source distributed version control system.
• Journey Workspaces:TJM's authenticated review and approval portal for account opening and customer onboarding.
• Journey Analytics: Capture and analyze behavioral and completion data for applications hosted on the TJM platform.

Information is available on these subjects and more in this documentation and on the TJM resources website. We also offer online courses and instructor-led training on developing Temenos Journey Manager platform solutions.

Implementing a Springboard solution

While substantial portions of a Springboard solution are pre-built, client-specific work is still required for every implementation. Typically, the bulk of the client work is focused into three main areas:

• Configuration/Setup: Define style/brand, products, and other configurable options. Deploy and test components, and test integrations.
• Core Banking Integration: Supports account and customer creation, and other critical onboarding activities.
• Customization: Specific modifications to the project scope, added to the project statement of work (SOW) or via change requests (CR).

To learn more, see What clients need to know.