WorkspacesThis topic relates to Journey Workspaces | Platform Developer | This feature was introduced in the 18.11 releaseThis feature was updated in the 22.04 release
Some of the text and images below may not match what you see in your Journey Workspaces app. This is because the features described are based on a default Journey Workspaces configuration, and your Workspaces app may be configured differently; for example, with your company's branding, with fields for other information, or with a custom layout. Nevertheless, the features described work the same way in every Workspaces app.
Yes, the Applicant card and Background checks card can be removed from the Workspaces UI.
To remove the Applicant card: Add an empty applicants property inside the space JSON:
{
...
"applicants": [ ],
...
}To remove the Background checks card: Add an empty integrations property inside the space JSON:
{
...
"integrations": [ ],
...
}From Workspaces 19.11, these cards are integrated into custom cards. More information is available to help you understand how to configure custom cards.
No, it’s not possible to remove the Timeline card or Documents card from the Workspaces UI.
Click one of the links below for more information about how to configure views and table columns in the WorkspacesList screen.
This feature was introduced in Workspaces 19.05. Click one of the links below for more information about how to configure the card in the WorkspacesDetails screen.
This feature was introduced in Workspaces 19.05. Click one of the links below for more information about how to configure the actions available for each space.
This feature was introduced in Workspace 19.05.
To hide a step, configure the Global JSON property to include the
hideSteps attribute with the list of steps to be hidden. For example:
"hideSteps": ["Helpdesk View"]For more information, refer to the Global configuration in the Workspaces technical documentation.
Controlling user access to spaces using Journey Manager roles or groups was introduced in Workspaces 19.05.
To restrict a Workspaces user’s access to certain spaces, configure the spaces attribute in the Global JSON property with a list of roles and/or groups that are configured with the appropriate permissions.
Workspaces 20.05: Access to spaces is controlled in TypeScript configuration. For details, see Migration from v19.11 to v20.05 > spaces in the Workspaces technical guide.
Workspaces 19.11: Configure the permissions attribute.
"spaces": [
{
"label": "Process",
"icon": "BallotOutlined",
"value": "Process",
"permissions": {
"type": "role",
"value": ["Processing Staff", "Work Spaces Staff"]
}
},
{
"label": "Helpdesk",
"icon": "HeadsetOutlined",
"value": "Helpdesk",
"permissions": {
"type": "role",
"value": ["Helpdesk Staff", "Work Spaces Staff"]
}
}
]More information is available to help you understand how to configure permissions in the Global configuration.
Workspaces 19.05 – configure the roles and groups attributes
"spaces": [
{
"label": "Process",
"icon": "BallotOutlined",
"value": "Process",
"roles": ["Processing Staff", "Work Spaces Staff"],
"groups": ["Manual Review", "Fraud Review", "Error Review"]
},
{
"label": "Helpdesk",
"icon": "HeadsetOutlined",
"value": "Helpdesk",
"roles": ["Helpdesk Staff", "Work Spaces Staff"]
},
]More information is available to help you understand how to configure permissions in the Global configuration.
Starting with Workspaces 21.11, job properties are supported in the Global configuration. To learn more, see Mappings > Job Properties.
Prior to Workspaces 21.11, job properties were not supported.
Workspaces 20.05 introduced some new design elements, including a change to the navigation rail and space icons. The nav rail is now slimmer, allowing more screen width for space content. As a consequence, space icons no longer include labels, so if you have spaces using the same icon that you previously differentiated by icon label, we recommend using different icons for your spaces instead.
The default Workspaces session timeout is 30 minutes but you can change this if you need to. Two values control the session timeout.
idleTime attribute defined in your transact-config.jsonTo learn about the session timeout in Journey Workspaces and how to change it, see Session Timeout.