View Transactions History

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

Manager allows you to view transactions history of all submissions made by form users. It provides a view of finished transactions which have been are either Completed or Abandoned. Once a transaction history record has been created, it will not be updated later. Journey Analytics reports on transaction Request Time and not Completed Time.

To view transactions history, select Operations > Transactions History.

Transactions are shown page by page, with the maximum number of records per page configured via the user's preferences.

To filter or search the transactions by one or more criteria, specify the following settings and click Search:

• Transaction's name or part of a name
• Form status can be one of the following:
  • Completed
  • Abandoned
• Abandon Type can be one of the following:
  • Bounced - a transaction is bounced
  • Started - a transaction is started
  • Saved - a transaction is saved
  • Cancelled - a transaction is canceled
  • Ineligible - a transaction is ineligible
  • Submitted - a transaction is submitted

• Time can be one of the following:
  • Request
  • Completed
• Start Date is the date and time of a transaction
• End Date is the date and time of a transaction

Click Clear to reset the search criteria.

You can perform the following actions:

• Click View to the transaction history or transaction history details.
• Click View Submission Details to view transaction's details.

Click Export Data to export the displayed data as a Microsoft Excel (XLS) file.

Next, learn how to view form requests.