Journey Analytics The behavioural analytics tool. | Analytics User | Latest Version Latest version 21.05.0 cloud hosted.
This report displays the volume of transactions which reached each milestone selected in the report configuration. Use configuration to modify the target transaction status. By default, transaction volumes for Completed transactions are displayed.
Click to modify the configuration options.
In the example screenshot, multiple forms and versions are selected via the Scope Selector, so the chart includes transactions from all the selected forms and versions. Key takeaways are:
In this example, custom milestones were implemented to evaluate usage of a new Instant Verify feature. In evaluating the feature, it seems most users did not choose to use the capability. However, for those users who do attempt to use Instant Verify, most are able to reach the Instant Verify - Pass milestone.
The milestone called Completed is standard milestone. You should make sure your custom milestone names do not clash with the reserved milestone name.