Journey Analytics The behavioural analytics tool. | Analytics User | All versions This feature is related to all versions.
The following is a list of standard milestones used by Journey Analytics. Do not use these names as custom milestone names.
Milestone | Description |
---|---|
Opened |
Transaction is created by the user, but no other activity or interaction has been recorded as yet. |
Resumed |
Transaction is resumed after the user previously saved it. |
Started |
Transaction is started by some activity or interaction with the application, such as entering data in a field or clicking in a checkbox. |
Saved |
Transaction is saved by the user. |
Submitted |
A completed transaction is submitted by the user to Journey Manager. |
Completed |
A completed transaction is submitted by the user to Journey Manager. |
AbandonedBounced |
Transaction is abandoned in Journey Manager by the user leaving the application, without interacting with it. |
AbandonedStarted |
Transaction is abandoned in Journey Manager by the user leaving the application, after starting it. |
AbandonedCancelled |
Transaction is abandoned in Journey Manager by the user leaving the application, by canceling it. |
AbandonedIneligible |
Transaction is abandoned in Journey Manager by the user leaving the application, as it is deemed ineligible by, for example, a groovy script. |
AbandonedSaved |
Transaction is abandoned in Journey Manager by the user leaving the application, after saving, but never returning to it. |
AbandonedSubmitted |
Transaction is abandoned in Journey Manager by the user submitting the application, but it was not completed due to a post submission delivery service not completing. |