Remove a Delivery Channel

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

Manager allows you to remove a delivery channel from an organization when it is not required any more. However, we suggest disabling a delivery channel rather than removing it. If you still decide to delete the delivery channel, you need to update forms that use this delivery channel with a new one.

Let's look this in detail.

To reassign a delivery channel:

1. Check if any forms are associated with the delivery channel.
2. Reassign each form associated with this delivery channel to a valid delivery channel.

To remove a delivery channel:

1. Select Forms > Organizations.
2. Locate an organization and click Edit.
3. Select the Delivery Channels tab.
4. Locate a delivery channel you wish to remove and click Remove.

Next, learn how to create a delivery channel.