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Springboard

All Transactions View

   Journey Manager (JM) The transaction engine for the platform. |   System Manager / DevOps |  22.04 This feature was introduced in 22.04.

Journey Manager allows you to search for transactions based on a wide range of criteria which can be useful when troubleshooting transactions.You can interact with these transactions on the All Transactions view. This view appears on the Operations portal's List screen. For general information about the List screen, see Manage Transactions.

Note

The All Transactions view is the same as the Operations > Txn Support Search menu item in the Journey Manager console. For more information about this menu item, see Transaction Support Search.

By default, the All Transactions view shows transactions that satisfy the following conditions.

  • formStatus is one of the following: Abandoned, Assigned, Completed, Expired, Opened, Saved, Submitted.
  • timeRequest is in the inclusive date range [1 month ago, Now].

 

Item List

The item list in this view includes the following fields.

Tracking Code

A transaction identifier, globally unique in your Journey Manager database. For more information about tracking codes, see Configure Receipt Numbers and Tracking Codes.

Form

The name of a Maestro form. For more information about forms, see Maestro Forms.

Organization

A business entity or part thereof, such as a company, government department, or product group. For more information about organizations, see Introduction to Organizations and Organizations Overview.

Created On

When the transaction was created.

Form Status

The status of a form transaction. For more information about form status, see Transaction Support Search.

Time

The transaction's request time; that is, when it was created.

Space

The transaction's form space. For more information about form spaces, see Form Spaces Overview.

Data Deleted

The transaction's user PII data has been deleted.

User / Contact Email

The user who created the transaction or their contact email address.

View Filters

View filters targeting the following item list fields are available for this view. To learn more about the targeted fields, see the previous section. For each view filter, the component type and valid values are described.

Tracking Code

A text field expecting an alphanumeric tracking code value. Input is not validated.

Form Status

A multi-select chip group containing one or more form status values. Valid values are: Abandoned*, Assigned*, Completed*, Expired*, Opened, Saved*, Submitted*. Form Status filter values marked with an asterisk (*) are selected by default in this view.

Time

A date range composed of a From Date and a To Date in chronological order. Valid values for From Date and To Date are in the range 1 Jan 1900 to 31 Dec 2100.

User / Contact Email

A text field expecting a user name or an email address. Input is not validated.