View Collaboration Job Status History

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

Manager allows you to view status history of each collaboration job.

To view the status history of a collaboration job:

  1. Select Operations > Collaboration Jobs.
  2. Locate a collaboration job and click View.
  3. Select the Status History tab to see the collaboration job's status history and its information, such as:
  4. The list displays the following details:

    • ID: a unique status ID.
    • Time: the day and time the job or step status was changed.
    • Job Status: a status of a collaboration job.
      • In Progress - the collaboration job is active and in progress.
      • Completed - the collaboration job has been completed. This happens when a endpoint step has completed.
      • Expired - this happens when an endpoint expiry collaboration job has been automatically expired by Journey Manager.
      • Cancelled - the collaboration job has been manually canceled by an administrator.
      • Error - the collaboration job has a critical or unrecoverable error that requires an administrator intervention before it can be run again.
      • Paused - the collaboration job has been paused temporarily.

    • Step Name: a name of a step, which is a part of a job definition of the collaboration job.
    • Step Status: a current status of a step.
    • A job step status can be one of the following:

      • In Progress- the step is in progress now.
      • Completed - the step is completed.
      • Expired - the step is expired.
      • Cancelled - the step has been manually cancelled by an administrator.

    • Click Close.

Next, learn how to view collaboration job history.