Documentation
API
Q&A
Read
AnnouncementsArticlesWebsite tips
Learn
Getting StartedManagerMaestroAnalyticsExchangeWorkspaces
Resources
VideosDownloadsExchange PackagesRelease Notes
Ideas
Contact
Platform
Manager
Maestro
Exchange
Workspaces
Analytics
Springboard

Manager FAQ

   Journey Manager (JM) The transaction engine for the platform. |   System Manager / DevOps |   21.05 This feature was updated in 21.05.

General

  • How to verify 2FA PIN from Amazon SNS was sent using SMS?

    You can check the transaction properties to see if the MFAToken exists there. This property should give a created date as well (createdDate).

  • How to redirect a form user to an external URL instead of a Journey Manager form?

    You can set up a service on the specific form which throws a RedirectException with a redirect URL under the right conditions. A code snippet is shown below. 
    import com.avoka.tm.util.RedirectException

//....
if (!params.request.getParameter("email")){
    throw new RedirectException("http://www.google.com")
}

//...

    If you need to submit a form at that point in time, you can use the Confirmation Page URL property.

  • How to add a Java library to Journey Manager?

    If implementing your new business functionality requires a new Java library, which is not part of the product release, you have the following options:
    • Try to use an existing library that is part of the product release
    • Request us to add the library, so we will evaluate if this library provides an essential missing functionality and then add it to the new release
    • Request us to whitelist the library, so you can use it in the new release. For more information, see Secure Java Package Whitelist in your Journey SDK version.

  • How to turn off the auto-confirmation email?

    If you don't want auto-confirmation emails to be sent to users, you need to set the Send Confirmation Email to User option to None for your form in Manager. You also need to clean the Auto-Send Confirmation Emails checkbox in the Form Options of your form in Maestro.

  • Does Manager support blue-green deployment?

    No. At the moment, the Cloud Services team doesn't deploy Journey Manager, its modules or applications using a blue - green deployment strategy.