Journey Implementation/Project Manager

   PlatformApplicable to all products in Temenos Journey Manager.  |   Implementation / Project Manager

A Journey Implementation/Project Manager is responsible for the successful implementation of an Temenos Journey Manager custom application. They manage the budget, resources, relationships and set up clients for long-term success. In addition to working with the client, they work closely with solution architects and coordinate the IT and infrastructure teams, brand designers, integration specialists, and developers to ensure that the defined business requirements match the functionality of the application.

Example tasks of a Journey Implementation/Project Manager include:

• Drive the development work ensuring all resources are available, communication lines are clear, and timeframes are communicated and agreed upon.
• Communicate with all stakeholders at various levels of the organization.
• Manage risks and issues of the project, including issues associated with loading a new transaction into the system.

Prerequisite Skillset of a Journey Implementation/Project Manager

• Experience in a customer-facing technical project management persona with proven ability to deliver on time and on budget.
• Understanding of software development methodologies, including Agile software developmentAgile software development is an approach to software development under which requirements and solutions evolve through the collaborative effort of self-organizing and cross-functional teams and their customer/end user..
• Bank experience either internally or as a vendor.
• Experience with project management methodologies and tools.
• Ability to work through problems independently and engage the team as needed.
• Effective communication and documentation skills.
• PMI and CSM certifications desirable.

Objectives and Goals of a Journey Implementation/Project Manager

• Deliver on specific business value expected.
• Create professional services SOWsA statement of work (SoW) is a document routinely employed in the field of project management. It defines project-specific activities, deliverables and timelines for a vendor providing services to the client..
• Advise client on the best implementation methodology and adjust to deliver the best customer outcome. Contribute domain expertise to business discussions.
• Define new processes to increase team efficiency and improve the delivery cycle.
• Ensure the project keeps to time and budget constraints.
• Ensure Quality Assurance checks are complete.
• Ensure processes are followed and documentation is maintained.

Next, learn about the Platform Developer persona.