Configure Group Expiry for a User Account

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

Manager allows you to enforce an expiry time to a user’s group. You can use this functionality to temporarily assign a group to a user account to allow a support team to assist you in debugging a problem.

To enforce a time limit on a user’s group:

  1. Select Security > User Accounts.
  2. Locate a user account and click Edit.
  3. Select the Group Expiry tab to see groups that the user is assigned to in the Group Name column. Any temporary group assignment show an expiry date in the Group Expiry column.
    Manager configure a group expiry
  4. Click Calendar in the Group Expiry column to make a user’s group membership temporary.
  5. Select the time and date when the user’s group membership should expire. Select the time first, as the pop up automatically closes on the selection of a date.
  6. Note

    To make a user’s group membership permanent again, remove the expiry date and time from the Group Expiry column.

  7. Click Save to update the changes. When the expiry time comes, the Security Policy Manager background job removes the user’s group membership from their user account.

Next, learn how to view groups.