WorkspacesThis topic relates to Journey Workspaces | Platform Developer | This feature was introduced in the 18.11 releaseThis feature was updated in the 20.05 release
Some of the text and images below may not match what you see in your Journey Workspaces app. This is because the features described are based on a default Journey Workspaces configuration, and your Workspaces app may be configured differently; for example, with your company's branding, with fields for other information, or with a custom layout. Nevertheless, the features described work the same way in every Workspaces app.
Journey Workspaces has been designed for and tested against the following web browsers.
Journey Workspaces support for Internet Explorer is discontinued. For details, see Update on TJM Support for IE11.
For the best experience, we recommend that you use the latest version of Chrome, Firefox, or Edge, and that you keep your browser updated, especially through the application of security patches.
While you may be able to access Journey Workspaces using other browsers, there's no guarantee that everything will work, and you may not enjoy the great user experience available when using a supported browser. We strongly recommend that you use a supported browser for the best Journey Workspaces experience.
Each Journey WorkspacesJourney Workspaces is a business portal designed to support resolution and customer service activities related to account opening and onboarding. release requires compatible versions of Journey ManagerJourney Manager is a server application, deployed in the cloud or on-premise, that hosts forms, controls interaction with customers, calls on specialized services like identity verification or risk analysis and exchanges data with back office systems of record. and the Workspaces REST APIThe Workspaces REST API provides the integration with Journey Manager that Journey Workspaces needs. in order to support the features included in the release. Compatibility is easily achieved by using Workspaces, Manager, and the Workspaces REST API from a single release. For example, the Temenos Journey Manager 24.04 release includes compatible versions of Journey Workspaces, Journey Manager, and the Workspaces REST API.
Workspaces is designed to be both forward- and backward-compatible with all TJM releases when using Manager and the Workspaces REST API from the same release. To learn more about Workspaces compatibility with all Temenos Journey Manager releases, see Workspaces release compatibility. Additionally, you can check the Workspaces and Journey Manager release notes to identify a compatible version of Workspaces to use with your Journey Manager platform, and download it (where available).
Starting with Workspaces 20.05, the Workspaces client application is deployed as an Open UX application and the Workspaces API (form space) WAR file comes packaged with the Journey Manager installer. For more information, see Deploy and configure Journey Workspaces.