Remove a Service

   Journey Manager (JM) The transaction engine for the platform.  |    System Manager / DevOps  |  All versions This feature is related to all versions.

As you work on a service by improving its functionality to meet new requirements, you often create a new version of the service to keep tracks of changes. At some stage, a service or its old version is not required any more, so you want to disable it. Manager provides you with the following options:

Note

We recommend deactivating a service, rather than removing it.

Deactivate a Service

To deactivate a service:

  1. Select Services > All Services.
  2. Locate the service and click Edit.
  3. Select the Service Definition tab.
  4. Clear the Active checkbox.
    Note

    Clear the Active checkbox to make the service unavailable in various Manager's configurations by not showing it in the dropdown list of available services. This doesn't disable or deactivate the service itself, therefore existing forms will continue to use this service.

  5. Click Save to update the changes.
Note

To reactivate the service, select its Active checkbox.

Remove a Service

When you remove a service, Manager irrevocably deletes all data associated with the service, so it can not be restored. Therefore, we recommend backing up the service before deleting it.

To remove a service:

  1. Select Services > All Services.
  2. Locate the service.
  3. Check the service is not used anywhere, for example form versions, to avoid errors.
    Note

    It is not recommended to delete a service that is the default for a service type.

  4. Click Remove and then click OK to confirm.

Next, learn how to create a service.