Receive Administrator Alerts when Delivery Processing Fails

   PlatformApplicable to all products in Temenos Journey Manager.  |   All Personas |  All versions This feature is related to all versions.

You can activate administrator alerts to one or more users, when a delivery processing failure occurs.

When delivery processing for a particular transaction fails, it will be identified in the Delivery Log with a status of 'Failed' and failure reason will be available in the Processing Message field.

Delivery processing failure alerts are sent out to anyone who has the Transact Administrator permission set on their account. To add this permission set to a user account:

1. Select Administration Setup > Manage Users > Users.
2. Locate and open the user account.
3. Select Permission Set Assignments and click Edit Assignments.
4. Move the Transact Administrator permission set from the Available to the Enabled column.
5. Click Save to update the changes.

Next, learn how to remove password expiry on a Salesforce user account.