Journey System Administrator

   PlatformApplicable to all products in Temenos Journey Manager.  |   System Administrator

A Journey System Administrator is responsible for the deployment of applications from Staging to Production and will work closely with the Journey System Manager/DevOps persona.

Example tasks of a Journey System Administrator include:

• Deploy new Journey applications.
• Set up and monitor daily alerts on the Staging and Production environments.
• Notify the business and other stakeholders of any issues that will affect regular operations such as planned and unplanned outages.

Prerequisite Skillset of a Journey System Administrator

• Journey Manager skills.
• Knowledge of Journey authoring tools.
• Excellent problem-solving skills.
• Good verbal and written communication skills.
• Outstanding customer service skills.
• Knowledge of cloud-based applications.

Objectives and Goals of a Journey System Administrator

• Ensure that the Temenos Journey Manager platform and their applications are performing within acceptable parameters.
• Ensure that the correct resources, based on their roles and the environment (Dev, UAT, etc.), have access to the system.
• Work with the Journey System Manager/DevOps persona.

Next, learn about the System Manager/DevOps persona.