Website Upgrade - October 2024
The Temenos Journey Manager resources website is being upgraded to bring you a better, more modern experience. While you probably won't notice much change just looking at the website, a lot is changing under the hood, and so we'll need to take the website offline while this happens.
When is it happening?
The website upgrade will commence on Friday, 18 October 2024 9:30am AEDT and we estimate it will take around three business days to complete. For those of you in other timezones, this table might help:
| Timezone | Upgrade starts | Offline until |
|---|---|---|
| Australian Eastern Daylight Savings time (AEDT) | Friday, 18 October 2024 9:30am AEDT | Tuesday, 22 October 2024 5:30pm AEDT |
| India Standard Time (IST) | Friday, 18 October 2024 4:00am IST | Tuesday, 22 October 2024 12:00pm IST |
| Central European Summer Time (CEST) | Friday, 18 October 2024 12:30am CEST | Tuesday, 22 October 2024 8:30pm CEST |
| Coordinated Universal Time (UTC) | Thursday, 17 October 2024 10:30pm UTC | Tuesday, 22 October 2024 6:30am UTC |
| Eastern Daylight Time (EDT) | Thursday, 17 October 2024 6:30pm EDT | Tuesday, 22 October 2024 2:30am EDT |
| Pacific Daylight Time (PDT) | Thursday, 17 October 2024 3:30pm PDT | Monday, 21 October 2024 11:30pm PDT |
Of course, if we can get things done faster, we'll be back online sooner. We'll keep this page updated should there be any changes to the schedule.
What's affected?
While the upgrade is happening, you won't be able to search the website and documentation.
Also, you won't be able to access the following resources:
- Q&A forum
- Announcements
- Articles
- eLearning resources
- Videos
- Downloads
- Release Notes
- Exchange Package documentation
If you need access to any of these resources while the website is offline, you can contact us for assistance and we'll do our best to help you.
What's still available?
However, there's lots you can still access:
- TJM documentation (this documentation)
- API documentation
- Raise a support request
- Ideas portal