Transaction Status Tab
Journey Manager (JM) The transaction engine for the platform. | System Manager / DevOps | 22.04 This feature was introduced in 22.04.
The Transaction Status tab shows information relating to a transaction's progress. Similar information is available in the Journey Manager console; for details, see Transaction Status.
This tab contains information separated into the following sections.
- User Transaction Flow Steps: Transaction workflow information such as when the transaction was created, submitted and completed.
- User Processing Status Message: A processing status message for the user and when it was updated.
- PDF Receipt Generation: Information about the generation of PDF receipts.
- Transaction Abandonment: Transaction abandonment information.
- Transaction Data Delivery: The transaction's data delivery status.
- Transaction Data Purging: Information about scheduled purging of transaction data.
- Collaboration Job: Collaboration job information.
The Operations portal implements a "hide empty" policy on UI elements when no information is available for them.
- Each card is hidden if all of the fields it contains are empty.
- The Transaction Status tab is hidden if all of its cards are hidden.
User Transaction Flow Steps
The User Transaction Flow Steps section displays information for the following fields. Fields marked with an asterisk (*) can be updated in this section.
- Form Opened Time
- Form Submitted Time
- Form Completed Time
- Last User Activity Time
- Insights Transaction
- Transaction History Created
- *: To update this field, select a value from the dropdown list and click Save. Valid values are: Completed, Optional, Required.
- Form Status*: To update this field, select a value from the dropdown list and click Save. Valid values are: Abandoned, Assigned, Completed, Expired, Opened, Saved, Submitted.
- Submit Key
Similar information is available in the Journey Manager console on the Transaction Details page, Transaction Status tab, User Transaction Flow Steps section.
User Processing Status Message
The User Processing Status Message section displays information for the following fields. in this section.
- Processing Status
- Processing Status Time
Similar information is available in the Journey Manager console on the Transaction Details page, Transaction Status tab, User Processing Status Message section.
PDF Receipt Generation
The PDF Receipt Generation section displays information for the following fields. Fields marked with an asterisk (*) can be updated in this section.
- Submit Key
- Receipt Render Duration (ms)
- Receipt Render Time
- Receipt Render Attempts
- Receipt Status*: To update this field, select a value from the dropdown list and click Save. Valid values are: Completed, Error, In Progress, Ready.
Similar information is available in the Journey Manager console on the Transaction Details page, Transaction Status tab, PDF Receipt Generation section.
Transaction Abandonment
The Transaction Abandonment section displays information for the following fields. in this section.
- Abandonment Type
- Previous Form Status
Similar information is available in the Journey Manager console on the Transaction Details page, Transaction Status tab, Transaction Abandonment section.
Transaction Data Delivery
The Transaction Data Delivery section displays information for the following fields. Fields marked with an asterisk (*) can be updated in this section.
- Submit Key
- Scheduled Save Abandon Time
- Delivery Status*: To update this field, select a value from the dropdown list and click Save. Valid values are: Completed, Error, In Progress, Not Ready, Not Required, Pending, Ready, Sent Email, Undeliverable.
Similar information is available in the Journey Manager console on the Transaction Details page, Transaction Status tab, Transaction Data Delivery section.
Transaction Data Purging
The Transaction Data Purging section displays information for the following fields. in this section.
- Transaction Data Deleted
- Scheduled Save Abandon Time
- Scheduled Transaction Data Purge
- Actual Transaction Data Purge
- Scheduled Transaction Record Purge
Similar information is available in the Journey Manager console on the Transaction Details page, Transaction Status tab, Transaction Data Purging section.