Change a Password

   Journey Manager (JM) The transaction engine for the platform. |   System Manager / DevOps |  24.10This feature was updated in 24.10

Journey Manager allows you to change a password for logging into your user account on a server. You perform this activity when:

• A password is about to expire or is already expired.
• A password is compromised.
• You are given access to Manager for the first time, so you must change a temporary password.

If Manager is configured to use a Local Security Manager for user authentication and authorization, it will monitor users' passwords expiration and enforce a password change when it has expired. A notification is displayed on the Home Dashboard when a password is about to expire in 10 days with a link to the Change Password UI.

To change a password:

1. Select Security > Change Password.

   

2. Enter your old password in the Old Password field.
3. Enter a new password in the New Password field.

   The standard Journey Manager password requirements are:

   • Must be at least 12 characters in length.
   • Must not exceed 40 characters.  |  20.05 This feature was introduced in 20.05.
   • Must contain at least one or two letters and one digit.
   • Must contain at least one non-alphanumeric character, such as %, &.
   • Must contain mixed case, one upper case, and one lower case.
   • Must not be a password existing in the Illegal Password Values list.
   Note

   Check specific password requirements of a security manager used to provide an access to Manager in your environment.

   The Local Security Manager enforces the following password requirements:

   • Must be different from the previously used passwords. The number of old passwords is defined in Number of old passwords.  |  24.10 This feature was introduced in 24.10
4. Confirm the new password in the Confirm Password field.
5. Click Change Password.

Next, learn how to log out of Manager from the client.