Change a Password

   Journey Manager (JM) The transaction engine for the platform. |   System Manager / DevOps |  All versions This feature is related to all versions.

Every now and then, you need to change your password to log onto Journey Manager, This is the case when you are given access to Manager for the first time, your password expired or is compromised.

To change a password:

1. Select Security > Change Password.

   

2. Enter your old password in the Old Password field.
3. Enter a new password in the New Password field.

   The standard Journey Manager password requirements are:

   • Must be at least 12 characters in length.
   • Must not exceed 20 characters  |  All versions This feature is related to all versions. or 40 characters  |  20.05 This feature was introduced in 20.05..
   • Must contain at least one or two letters and one digit.
   • Must contain at least one non-alphanumeric character such as %, &.
   • Must contain mixed case, one upper case, and one lower case.
   • Must not be a password existing in the Illegal Password Values list.
   Note

   Password requirements strongly depend on a security manager configured in your environment.

4. Confirm the new password in the Confirm Password field.
5. Click Change Password.

Next, learn how to log out of Manager from the client.