Journey Analytics The behavioural analytics tool.  |   Analytics User |   Latest Version Latest version 21.05.0 cloud hosted.

The Journey Analytics timezone dropdown allows you to select the timezone from which to view transactions. The selected timezone will impact all views as well as the span of time used when setting the Period.

Select the timezone

Typically, you'll want to set this value to your current timezone. It can also be useful to adjust to the timezone where applicants are located.

To select the timezone, use the steps below:

  1. Click the timezone dropdown to display available options.
  2. Select your desired timezone from the list of options.
  3. The current date and time for the selected timezone is displayed.

In the legacy Journey Analytics Dashboard, the timezone is configured in the Preferences on the Journey Analytics banner.


The Legacy Dashboard app is now deprecated and replaced by the Journey Analytics Visualiser app. The Legacy app will be unavailable from v23.04.

  1. Select Preferences from the Journey Analytics User Interface.
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  3. Select the General tab.
  4. Select your preferred timezone from the Time Zone dropdown list.
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  6. Click OK.
  7. Click Reset to reset the timezone to the current Journey Manager server's timezone.

Timezone can affect the actual window of time selected. For example, a transaction from today in Australia (UTC +10hrs) will not be available if the timezone is set to Hawaii Standard Time (UTC -10hrs). In scenarios such as this, it's recommended to set the timezone to where the transactions originated.