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Version: 23.04

Migrate Journey Brokers from 22.10 to 23.04

Overview​

Journey Engage 23.04 configuration is largely the same as 22.10 configuration with some exceptions. The configurations mentioned below are the the key areas affected by migration from 22.10 to 23.04. Nevertheless, it is important to review and modify other parts of the configuration as necessary to ensure compatibility with this release. For more information, see Upgrade to a new release.

note

App templates in this release are not backward compatible with older Journey Manager releases due to required API changes.

Actions refactor​

In the previous release, the txnActions property and the jobActions property were used to define transaction and job actions, respectively. However, in this release, both txnActions and jobActions no longer exist as separate entities. Instead, the actions property is used to define all actions. The action labels remain the same, but the structure has changed. The following code samples illustrate this change.

23.04 configuration
actions: {
  Recover: {
    label: 'Recover',
  },
  Withdraw: {
    label: 'Withdraw',
  },
  ViewForm: {
    label: 'View Form',
  },
  Receipt: {
    label: 'Receipt',
  },
  // ...
},
22.10 configuration
txnActions: {
  Recover: {
    label: 'Recover',
  },
  Withdraw: {
    label: 'Withdraw',
  },
  ViewForm: {
    label: 'View Form',
  },
  // ...
},
jobActions: {
  Receipt: {
    label: 'Receipt',
  },
  // ...
},
note

The View Notes action is removed in this release as all notes can now be viewed in the new Notes card which consolidates all notes for an application into a single location. A new Add Notes action is introduced to enable adding notes against a task, and this can be added to any space configuration. To learn more about these action changes, see Actions.

In addition, the Receipt action, which was previously included in jobActions, is now defined under the actions property, following the same structure change. The new receipt source requires the Workspaces WAR file from the 23.04.0 release or later. Hence, if you need the receipt feature in your app, make sure to upgrade to Journey Manager 23.04.0 or later.

Key Info card refactor​

A new jobKeyInfo property is introduced in this release, allowing key info to be displayed at the application level as well as the task level. This new property complements the keyInfo property which is unchanged in this release.

23.04 configuration
keyInfo: ['$primaryName', '$slaDate', '$assigned', '$currentTask', '$formLastModified'],
jobKeyInfo: ['$product', '$currentQueue', '$appAge'],
22.10 configuration
keyInfo: ['$primaryName', '$appId', '$slaDate', '$assigned', '$currentQueue', '$product'],