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  Friday, 23 July 2021
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Hello, 

We have created an Open UX application and would like to configure the field data to be sent to Journey Analytics. I have confirmed that Insights is enabled, however, no data is sent. Looking at the API documentation it is unclear which API should be used to send this data. Please let us know what is the best way to configure Journey Analytics for Open UX. 

 

Thanks,

Charity

4 months ago
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#14191
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Hi Charity,

 

thanks for the info. I can confirm that for latest publicly available versions, we only support Journey Analytics milestone events for Open UX apps. So for now, JA views like User Journey and Custom Reports will be most useful to you as they leverage milestone events.

 

We aim to bridge the gap further in the future with field and section level event support.

Chris Eagar selected the reply #14191 as the answer for this post — 4 months ago
Chris Eagar selected the reply #14191 as the answer for this post — 4 months ago
4 months ago
·
#14191
Accepted Answer
0
Votes
Undo

Hi Charity,

 

thanks for the info. I can confirm that for latest publicly available versions, we only support Journey Analytics milestone events for Open UX apps. So for now, JA views like User Journey and Custom Reports will be most useful to you as they leverage milestone events.

 

We aim to bridge the gap further in the future with field and section level event support.

4 months ago
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#14183
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Hey Charity,

 

Thanks for your question. I am currently investigating field-level support for Open UX applications. While I do some digging, can you help clarify a few things for me:

- Which environment are you testing the Open UX app on? (staging, test, or dev)

- Which open ux packages and versions are you using?

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