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Spring Journey Webinar Videos Now Available

By popular demand, we are pleased to announce the video recordings of this year's Spring Journey Web...

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  78 Hits

Journey Maestro 22.10 Release Schedule

UPDATE: All production environments are now upgraded to 22.10. Essential Dates The Maestro Productio...

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  59 Hits

Announcing Temenos Journey Manager 22.10

We are pleased to announce the Journey Platform 22.10 release. It is a major release of Manager, Mae...

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  228 Hits

Announcing DocuSign OAuth upgrade

DocuSign have announced that their electronic signature service will cease to function from March 20...

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  84 Hits

Have you noticed a change in the website?

If so, you are correct!  We are working on refreshing the Temenos Journey Manager resources website....

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  71 Hits

VIXVerify GreenID update required by 30 Nov 2022

VIXVerify GreenID have announced that their electronic validation service for AEC source documents w...

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  63 Hits

Spring Journey 2022

Spring journey is back. This November, join us online as we showcase the optimised and modernised wa...

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  195 Hits

Journey Manager 22.04.2

Please be advised that the Temenos Journey Manager 22.04.2 minor release is now available. For full ...

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  108 Hits

Journey Maestro 22.04.1

Maintenance Release Notification The Maestro team are pleased to announce the release of the Maestro...

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  164 Hits

Update on TJM Support for IE11

It has been well publicized that Microsoft has retired IE11 and it is now out of support.

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  190 Hits

Announcing DocuSign OAuth support

DocuSign have announced that their electronic signature service will cease to function from March 20...

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  249 Hits

What's New in 22.04.1 and 21.11.3

Please be advised that the following Temenos Journey Manager minor releases are now available. 22.04...

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  176 Hits

Temenos Regional Forum 2022

After more than two years of meeting virtually, we are excited for the return of the Temenos Regiona...

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  271 Hits

Journey Maestro 22.04 Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 22.04 release at the times sp...

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  236 Hits

Announcing Journey Manager 22.04

We are pleased to announce the Journey Platform 22.04 release. It is a major release of Manager, Mae...

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  411 Hits

Spring4Shell Vulnerability Update

Summary of Vulnerability

CVE-2022-22965 is a reported critical vulnerability targeting the Spring Java framework referred to as Spring4Shell.

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  329 Hits

Updated Journey Exchange Packages

We are pleased to announce a maintenance release with enhancements and bug fixes for Journey Exchange, with the recent update of four Journey Exchange packages.

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  279 Hits

Announcing Journey Manager 21.11.2

Please be advised that the following Temenos Journey Manager release is now available.

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  252 Hits

Announcing Workspaces 21.11

Please be advised that the following Temenos Journey Workspaces release is now available.

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  313 Hits

JM 21.11 / 21.05 / 20.11 Minor Maintenance Releases

Please be advised that the following Temenos Journey Manager minor releases are now available.

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  238 Hits

Advisory on log4j Vulnerability Mitigation for Temenos Journey Platform Products

Temenos Journey Manager (TJM), including Maestro, Analytics, and custom form spaces, all use log4j. ...

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  1783 Hits

Announcing Journey Platform Release 21.11

We are pleased to announce the Journey Platform 21.11 release. It is a major release of Manager, Maestro, Workspaces, and Analytics, comprising of new features and bug fixes.  

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  419 Hits

Poll: 2022 Journey Platform Roadmap

Have you cast a vote for the latest online poll?   What items would you like to see on the 2022 Jour...

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  274 Hits

Journey Maestro 21.11 Release Schedule - UPDATE

*** Urgent Notification: The Maestro AU environment Upgrade has been delayed by 1 day to Tuesday 7th...

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  293 Hits

Journey Manager 18.11 End-of-Life Support Ends 26 November 2021

We would like to bring to your attention that Journey Manager 18.11 has reached its End-of-Life supp...

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  230 Hits

What's New in Journey Manager 21.05.2

Please be advised that the Journey Manager 21.05.2 minor release is now available. Full Details For ...

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  323 Hits

JM 20.11.5 Maintenance Release

Please be advised that the Journey Manager 20.11.5 minor release is now available.   Full Details Fo...

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  246 Hits

Announcing Journey Analytics 21.05.1

The Journey Analytics team is excited to share the updated Journey Analytics 21.05.1 Release Notes.

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  271 Hits

Webinar: #LevelUp With Infinity Journey Manager

Join us for this fresh experience to embrace the ever-evolving Journey Manager.

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  335 Hits

UPDATED - Maestro 21.05.1 Maintenance Release Schedule

 

We are pleased to announce the Maestro 21.05.1 maintenance release is ready to be deployed to the regional environments on the dates specified in the table below.

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  276 Hits

Latest Q&A forum improvements

We have recently made some improvements to the Journey Platform (TJM) Q&A forum. As many of you know, this forum was successfully migrated to the new Journey Platform (TJM) resources website on June 1st 2021. 

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  328 Hits

Announcing Journey Analytics 21.05

The Journey Analytics team is excited to share the updated Journey Analytics 21.05 Release Notes and demo video.

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  314 Hits

Journey Manager 21.05.1 Maintenance Release

Please be advised that the Journey Manager 21.05.1 Maintenance Release is now available. 

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  329 Hits

Journey Manager 20.11.4 Maintenance Release

Please be advised that the Journey Manager 20.11.4 Maintenance Release is now available. 

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  283 Hits

COMPLETED - Maestro 21.05 Maintenance Release Schedule

UPDATE

All servers listed below have been successfully upgraded to Maestro 21.05.

Essential Dates

The Maestro Production regions will be upgraded to the 21.05 release at the date and times specified below:

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  286 Hits

Composer EOL Update

Composer is officially End Of Life (EOL) on the 30th June 2021.

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  603 Hits

Announcing Journey Manager 21.05

We are pleased to announce our latest 21.05 release of Temenos Journey Manager (TJM) is ready for do...

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  387 Hits

Journey Manager Learning

This page is a summary of all our Journey Manager learning resources. You can easily find multiple l...

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  3155 Hits

Maestro Maintenance Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 20.11.2 release at the date a...

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  358 Hits

Journey Manager Maintenance Release - February 2021

The February Journey Manager maintenance releases are now generally available.This comprises of gene...

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  297 Hits

Continued Journey Maestro support for AngularJS

Product Notification:   Continued Journey Maestro support for AngularJS  Temenos has partnered with ...

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  395 Hits

Journey Manager 20.11

Journey Manager 20.11 major release is now generally available!The main focus of Journey Manager 20....

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  263 Hits

Journey Maestro 20.11 Release Schedule

Update: 12th January 2021. Maestro AU was successfully upgraded to 20.11. We do require a 15-30 min ...

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  292 Hits

Journey Analytics 20.05.2 Release

Journey Analytics 20.05.2  Journey Analytics 20.05.2 is now released to all Production instances and...

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  328 Hits

Check Out the New Workspaces FAQ Area

The Knowledge team is pleased to announce the Workspaces Frequently Asked Questions (FAQ) has been u...

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  291 Hits

Journey Maestro 20.05.1 Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 20.05.1 release at the times ...

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  248 Hits

Announcing Journey Workspaces 20.05

Journey Workspaces 20.05.0 is now generally available. Journey Workspaces 20.05.0 is now generally a...

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  390 Hits

Journey Manager release 20.05 libraries update

As we constantly improve and optimize Journey Manager, we also review and update libraries our softw...

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  242 Hits

Journey Manager Welcomes Microsoft Azure

As you may know, the latest Journey Manager release - Journey Manager 20.05 - is now available for d...

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  326 Hits

SMS or SNS

Does Journey Manager have the capability to send SMS? Journey Manager is a real powerhouse when it c...

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  263 Hits

Journey Maestro 20.05 Release Schedule

Essential Dates The Maestro Production regions will be upgraded to the 20.05 release at the times sp...

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  272 Hits

Announcing Journey Platform Release 20.05

Announcing Journey Platform Release 20.05 Overview The Journey Platform 20.05 release is a major rel...

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  298 Hits

Announcing the New Journey Workspaces 19.11 Video

We are pleased to announce the latest video from the Knowledge team: What's New in Journey Workspace...

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  246 Hits

Gov.au Updated Service Connection Endpoint

What is the Exchange package impacted? Australian Government Extensions (Gov.au) What is the issue? ...

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  292 Hits

Introducing Socure 1.0

New Exchange package released - Socure 1.0 We are excited to release the new Socure 1.0 Exchange pac...

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  258 Hits

Updated Workspaces 19.05 Documenation

Updated Documentation The Knowledge team have reviewed and updated the user documentation covering a...

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  288 Hits

New Maestro Video

The latest video from the Knowledge Team is titled: What's New in Journey Maestro. This video focus'...

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  269 Hits

Documentation Website Restructure

As part of the Knowledge Team's continuous improvement process, we have updated the Documentation we...

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  347 Hits

Journey Maestro 19.11 Release Dates

  • UPDATE * The Maestro release to the AU environment did not go ahead on Wednesday 8th of January 20...
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  257 Hits

Announcing Journey Platform Release v19.11

Announcing Journey Platform Release v19.11 Date: 13th December 2019 (Generally Available). Overview ...

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  247 Hits

Journey Manager 19.05.4 Maintenance Release

The Journey Manager 19.05.4 maintenance release is now generally available. This is the November mai...

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  282 Hits

Introducing Exchange Framework (TIF) v1.5.0

We are excited to release Exchange Framework (TIF) v1.5.0 with the following key features: A standar...

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  257 Hits

Maestro 19.05.5 Maintenance Release

Maestro 19.05.5 The Journey Maestro 19.05.5 maintenance release is now generally available. Essentia...

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  292 Hits

New: Collaboration Jobs Documentation

We are pleased to announce that we have recently published the improved collaboration jobs documenta...

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  270 Hits

Journey Manager 19.05.3 maintenance release

Journey Manager 19.05.3 The Journey Manager 19.05.3 maintenance release is now generally available. ...

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  279 Hits

Part 10 of 10: Look outside banking for inspiration

To design a truly innovative customer experience, you should look outside of banking for inspiration...

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  464 Hits

Latest Tech Videos

Two new How-To Tech videos have just been published.  These videos can be found in the How-to Videos...

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  263 Hits

Journey Manager 19.05.2

The Journey Manager 19.05.2 maintenance release is now generally available. This is the September ma...

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  279 Hits

Journey Maestro 19.05.4

Journey Maestro 19.05.4 The Journey Maestro 19.05.4 maintenance release is now generally available. ...

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  249 Hits

Journey Maestro 19.05.3

Journey Maestro 19.05.3 The Journey Maestro 19.05.3 maintenance release is now generally available. ...

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  233 Hits

New Workspaces 19.05 Upgrade Video

Introducing the new Workspaces Upgrade video for Workspaces 19.05.  This video reviews some of the k...

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  239 Hits

Journey Maestro 19.05.2

Journey Maestro 19.05.2 The Journey Maestro 19.05.2 maintenance release is now generally available. ...

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  259 Hits

Announcement: Journey Maestro 19.05.1

Journey Maestro 19.05.1 The Journey Maestro 19.05.1 maintenance release is now generally available. ...

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  235 Hits

Announcing: Exchange 19.05.0

Three new TAF packages have been released for v19.05, as well as three major updates and two minor u...

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  243 Hits

Announcing Journey Workspaces 19.05

Journey Workspaces 19.05.0 is now generally available. This new Workspaces release utilizes powerful...

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  270 Hits

Journey Maestro 19.05.0 Release upgrade Schedule

Overview The Journey Maestro 19.05.0 release is now GA and will be applied to all regional servers a...

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  241 Hits

Announcing Journey Analytics 19.05

To reflect the recent brand changes in the Temenos product line, Transact Insights has now been rebr...

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  211 Hits

Announcing Journey Manager v19.05

To reflect the recent brand changes in the Temenos product line, Transact Manager has now been re-br...

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  340 Hits

Changes to Our Product Names

In December 2018 Temenos announced and completed the acquisition of Avoka. Temenos chose Avoka to fu...

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  395 Hits

PII Part 2: Using PII

This is the second part of a two-piece Announcement post on Personally Identifiable Information (PII).  In p...

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  245 Hits

PII Part 1: The Black the White and the Gray

In recent years, as we have become more and more dependent on the use of technology in our daily liv...

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  299 Hits

Three Things Banks Can Learn From Airbnb

I always encourage the banks we work with to pay attention to the digital experiences of other banks...

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  270 Hits

Part 9 of 10: Focus on design simplicity not fancy UX widgets

Completing an application for a Bank Product is something people HAVE to do, not something they WANT...

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  257 Hits

Temenos Knowledge Team News May 2019

It’s time for another update from the Knowledge Team! We have been working to update product documen...

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  264 Hits

Do you know how well your vendor is performing?

The Exchange team is constantly building new integrations and supporting many different types of thi...

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  245 Hits

Understanding Milestones and Segments in Avoka Insights

Being able to dig into an application and understand field level analytics has been a tremendous val...

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  333 Hits

I’ll Subscribe To That

A few weeks ago, as my wife and I were reminiscing about early-90’s pop music hits, I suddenly found...

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  308 Hits

Part 8 of 10: Design for mobile first, then scale up.

When doing the digital design for your account opening / loan application experience, design for Sma...

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  311 Hits

Know News - April 2019

The Avoka Knowledge Team is always adding and updating knowledge content. We have been working to up...

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  301 Hits

Part 7 of 10: Sweat the Details Like Headings, Disclosures and Fonts

Don’t just assume consumers will complete whatever you put in front of them – consider the content a...

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  296 Hits

Contacting the Exchange Team

Got an Idea ? Please share it !  Log a change request through the Service Desk - Ideas.  Identified ...

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  236 Hits

Announcement: TM & SDK Release Update

TM & SDK Release Update There is no TM release this month but we have released an 18.11.3 versio...

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  315 Hits

Using Chrome's Multiple People Feature

It's often convenient to have several browser sessions open simultaneously, especially in testing si...

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  188 Hits

LinkedIn no longer available in the Avoka Exchange

LinkedIn announced they are making changes to the services they exposed to 3rd parties. The changes ...

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  255 Hits

Composer, Flash, and Adobe AIR - How to Install AIR and why you should make the move sooner rather than later

Not long ago, Adobe finally announced the end of life timeline for Adobe Flash. Shortly afterwards, ...

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  360 Hits

Part 6 of 10: Categorize fields and ask tough questions last

Categorize fields on an application form into: Know it (Information customers know easily like Date ...

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  220 Hits

Temenos Community Forum (TCF): Digital Banking Reloaded

TCF 2019 showcases Temenos Infinity and Temenos T24 Transact, our new cloud-native, cloud-agnostic, ...

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  375 Hits

Issue with MitekSDK on a new Chrome version Chrome 72.0.3626.81/96

What is the Exchange package impacted? Mitek Tiden What is the issue? An issue has been discovered w...

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  233 Hits

Part 5 of 10: Steer customers to the path of least resistance

You may have features in the customer experience that can make customer acquisition easier for the c...

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  208 Hits

Avoka Maestro 18.11.1 Release Upgrade Schedule

Overview The Avoka Maestro 18.11.1 release is a maintenance release comprising of bug fixes only.  T...

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  263 Hits

Part 4 of 10: Two paths to purchase for two different products

Design your acquisition experiences around 3 basic patterns: (1) Customers who want a bank; (2) Cust...

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  261 Hits

Where to Find Transact 18.11 Documentation

Avoka Transact 18.11: Empowering you to rapidly build customer acquisition journeys - your way. High...

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  265 Hits

Upgrading Transact Regularly

Upgrade Annually We encourage our clients to upgrade their Transact Platform at minimum once per yea...

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  267 Hits

Video: Source Code Management (SCM)

This video covers the new Maestro SCM Project Branching included as part of the 18.11 release.Throug...

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  269 Hits

Video: What’s new in Maestro 18.11

This video talks briefly about what’s new in the Maestro 18.11 release including: Static Content Ext...

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  245 Hits

Maestro SCE: 'Turbo Mode'

Transact Manager now includes a new Maestro Form rendering mode, Maestro Static Content Externalizat...

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  274 Hits

Transact Manager 18.11: What's New & Key Features

What's New The key driver for TM 18.11 is to add support for the Transact Workspaces spaces developm...

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  262 Hits

Part 3 of 10: Nurture Leads

When someone abandons an application for a banking product, it doesn’t always mean they’re not inter...

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  220 Hits

Maestro 18.11 introduces new features & bug fixes

The main themes of the Transact Maestro v18.11 release are: Improve integration to source code manag...

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  324 Hits

Clear Browser Cache

Overview After updating to a later version of Transact Maestro, it is possible that your browser has...

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  322 Hits

Part 2 of 10: Re-iterate the features of the product

At the beginning of the application experience (immediately after the customer has clicked Apply), r...

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  301 Hits

Innovation Comes in All Shapes and Sizes

Innovation When’s the last time you came across something you felt was truly innovative? Something t...

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  251 Hits

Part 1 of 10: Be careful using “Offer Codes”

Displaying fields to input an Offer Code or Invitation Number on an application can lead customers w...

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  226 Hits

10 Tips for a Highly Effective Onboarding Experience at your Bank

After years of research and market experience Avoka has earned its reputation as an industry leader ...

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  225 Hits

Product Overview: Avoka Insights

For those that are not familiar with the various Avoka products, Avoka's Transact Insights is a purp...

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  362 Hits

Introduction to Avoka Exchange

The Avoka Exchange is a catalog of pre-integrated FinTech applications to extend the power of Avoka ...

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  396 Hits

Innovation in a Vacuum

I have the privilege of being Avoka’s “Chief Innovation Officer”. Great title, but what does that re...

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  238 Hits

Designing for Simplicity Is Anything But Simple

As a proponent and fan of meaningful experience design, I’m fascinated by the paradox that  designin...

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  197 Hits

Postponed: Transact Maestro 18.05.2 Release Roll-out (North American and European Regions)

A new schedule will be released early next week. The Transact Maestro 18.05.2 maintenance release wi...

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  249 Hits

Attn Exchange GoogleMaps users: Urgent upgrade required

Google recently announced several policy and billing changes that will impact Google.Maps users (Goo...

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  285 Hits

Attn: End-of-Life on some Avoka minor release products

End-of-Life Policy Each minor release of a product will reach its end-of-life (EOL) date 3 years aft...

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  342 Hits

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