Website Tips

Use these steps to ask a question in the Q&A forum.

  1. Navigate to Q&A.

  2. Prior to posting a question you should do a Search to ensure that your question hasn't been answered already.  After entering your text in the text box hit the magnifying glass icon to the right of the text box.  
  3. If you didn't find what you were looking for in Step 2 click the Ask a Question button at the top right hand side of the screen.

  4. Create your post with the following options:
    1. Type your question.
    2. Tick the checkbox if you would like to post your question privately.
    3. Select a Category from the dropdown.
    4. Select the Type of question from the dropdown.
    5. Enter any additional comments in the editor box being as descriptive as possible.
    6. Upload Attachments or Links for additional clarity.
    7. Hit Submit to post your question to the Forum. 
Note that you can alert another user of your post by inserting the @ sign and including their username in the Additional Comments box of the post eg. @knowledge.