We have recently made some improvements to the Journey Platform (TJM) Q&A forum. As many of you know, this forum was successfully migrated to the new Journey Platform (TJM) resources website on June 1st 2021.
The latest updates to the Q&A forum include:
We recommend all clients and partners use the TJM Q&A forum to seek help from the greater Journey Platform (TJM) user base. While we can’t promise your query will be answered straight away, we’ll aim to send any links to relevant documentation as soon as possible.
We encourage everyone to search the forum first, before raising a new question, as your queries may have been answered already.
If you need an answer straight away, we suggest you raise a support ticket. This link has now been added to the new Quick Links widget. New customers will need their own accounts to gain access to the support portal.
If you have any good product enhancement ideas, log an idea in the Ideas portal. This link has now also been added to the Quick Links widget, and your ideas will go straight to our product development teams for consideration.
Have fun exploring!