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Version Date Released Features and Enhancements Resolved Issues
18.11.0 December 13, 2018

What's New

Transact Insights 18.11.0 is a major release of Insights and introduces a new user interface called the ‘Visualizer’, a modern user interface that brings together modern best practices to deliver a refreshed user experience. This UI will replace the ‘Dashboard’ UI from previous versions, and will be available when Transact Manager is upgraded to 18.11.

Transact Insights 18.11.0 also extends support for event collection to include Open UX applications, including Out Of The Box React implementations, such as Springboard implementations, so they can now be analyzed using Insights, and also provides Collaboration Job analytics to monitor workflow level analytics.

This release also includes a major responsiveness enhancement and decrease in load times by use of modern best practices for a more responsive user experience.

For more information, please see the official product documentation here - Transact Insights Documentation.

Key Features

Visualizer

Insights has a brand-new UI that brings together modern best practices to deliver a refreshed user experience. This was achieved by a major redesign of the Insights' frontend.

This new UI is called Visualizer, and will replace the Dashboard UI from previous versions.

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The improvements achieved include:

  • A streamlined UI to deliver new features swiftly
  • Improved filtering capabilities
  • Summary screen with functions you can conduct without opening the application
  • Consistent look and feel across product lines for an easier and more intuitive experience
  • Faster performance

For more information on the Visualizer UI watch this video:

Compatibility

Customers will need to upgrade their Transact Manager version to 18.11 to have access to the new Visualizer UI. For Transact Manager versions earlier than 18.11, the existing 18.05 Dashboard UI will still be used.

Access the original Dashboard

The original Dashboard can still be accessed from new 18.11 TM instances by going to /insights/secure/dashboard instead of /insights/.

Open UX support

Insights extends support for event collection to include Open UX applications, including Out Of The Box React implementations, such as Springboard implementations and framework agnostic wrappers for ECCL integration.

This means that open UX applications can now be analyzed using Insights, the same way Maestro applications can be analyzed.

Collaboration Job support

Insights now provides Collaboration Job analytics to monitor workflow level analytics.

A new visualization has been developed to represent Collaboration Jobs and captures the workflow and all relevant metrics to assist customers to optimize both the user journey and the workflow.

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The Collaboration Jobs shows the percentage of jobs visiting a step in the workflow, the percentage of jobs flowing through each path, and the percentage of jobs that do not progress any further.

Included in the metrics are the median times to reach a step, the time taken to complete all Job actions in the step, and the average times a step is visited within a job.

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Release Details